What are my O365 Account, Password, UserID (Username) and Email address?

  • Your CityU Office 365 (O365) Account is in the form:
            EID-c
    where EID is your CityU Electronic ID.
    e.g. if your EID is "cctom2", your O365 Account is "cctom2-c".
    You will enter your O365 account in this form when login your O365 account through the web at "Office 365 for CityU" Sign In page.

  • The Password of your O365 account initially is the one that you entered during activating your O365 account if you are existing student, or activating your CityU EID if you are new student.

  • Your CityU Office 365 (O365) UserID (or Username) is in the form:
            EID-c@ad.cityu.edu.hk
    where EID is your CityU Electronic ID.
    e.g. if your EID is "cctom2", your O365 account User Name/ID is "cctom2-c@ad.cityu.edu.hk".
    This O365 UserID (or Username) will be used when you are setting up your mobile device or popular Email Client Software to access your O365 account.

  • The "Email Address" of your O365 account is in the form of "user@my.cityu.edu.hk". Your O365 account can have one Primary Email Address and one or more Non-primary Email Addresses. The Primary Email Address will be set as the Sender Address for all email sent from your O365 account.

    If you have not yet registered an Email Alias for your EID, the Primary Email Address of your O365 account is "EID-c@my.cityu.edu.hk".

    If you have registered an Email Alias for your EID, the Primary Email Address of your O365 account will be "your-email-alias@my.cityu.edu.hk", and the address "EID-c@my.cityu.edu.hk" will be the Non-primary Email Address of your O365 account.

    e.g. if your EID is "cctom2", and you have not registered an Email Alias, your O365 account Primary Email address is "cctom2-c@my.cityu.edu.hk".
    However, if you have registered an Email Alias "Tom.Chan" for your EID "cctom2", your O365 account Primary Email address will be "Tom.Chan@my.cityu.edu.hk", and "cctom2-c@my.cityu.edu.hk" will be your Non-primary Email address.

 

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