At a Glance
 
Central Software
CityVoD - CSC Forum Archive
Software List on CSC Student LAN

Location and Floor Plan of the CSC Teaching Studio Areas
Opening Hours of the CSC
Systems Maintenance Schedule
List of Blocked Network Cards / IP Addresses
List of CSC Representatives
List of Departmental Network Administrators
Staff Computer Courses
Sitemap
 
CSC e-Forms
 
Submit CSC Work Req.
Req. for Printing
Req. for Dump / Restore
Teaching Studio Booking / Cancellation
Email Alias Application
Apply for a New Domain Name
Remove an Existing Domain Name
Modify the Hosting of an Existing Domain Name
 
Useful Links
 
OCIO Home
IT Information for Students
IT Information for Staff
IT Information for Alumni
 
Got any questions, comments or suggestions? Contact the editors at ccnetcom@cityu.edu.hk
Issue 31 - March 2002
The IT Commander-in-chief in Your Department: Network Administrator
By Noel Laam

The University campus network has become the de facto pedestal upon which all computing services in our University are delivered, and the recent major upgrade has further strengthened its importance as the indispensable facility for our University. The advancement of the campus network urges for better administration, and the cooperation and assistance of departments will be crucial to it. In the light of this, it becomes necessary for each department office to designate a staff member to be the Network Administrator (NA), who acts as the departmental representative to serve as a single point of contact on matters related to campus network and networked computers, and, more importantly, to take charge of the related responsibilities, including:

  1. Taking care of network and computing resource matters, such as

    1. addition and deletion of network points,
    2. registration and deregistration of network connection(network IP address) of machines,
    3. acquisition and installation of computers and software,
    4. opening computer accounts for new or visiting staff,
    5. looking after network upgrade, changes and interruption;

  2. In charge of daily network administrative matters, e.g. management of departmental accounts for broadcast e-mail, posting of network messages, handling e-mail related problems, internal and external complaints/enquires etc.;

  3. Handling of network security matters, software licence matters etc.;

  4. Acting as coordinator during emergency situations, e.g. virus attack, hacking etc.

All these and many other day-to-day tasks may currently be handled by different staff in a department in a rather diverse manner, but the NA is the person empowered to look after these matters. Beside the NA, to act as a backup, a Relief Network Administrator (RNA) is also nominated. Upon the assumption of duty by the NA, the appointment of the Computer Liaison Officer in each department ceased at the same time.

A meeting for NA/RNA was successfully held on 8 March 2002 to brief them of the routine responsibilities of NA/RNA, inform them of the resources and services of the Computing Services Centre (CSC) available to them, and update them on the upcoming major tasks that the CSC can help them to accomplish. A list of NA/RNA is put up in the CSC home page (http://www.cityu.edu.hk/csc) under "Support" and IT@CityU home page (http://www.cityu.edu.hk/itatcityu) under "People & Organization" for your reference.

The CSC looks eagerly forward to work hand in hand with the NA/RNA to serve you even better!

Also in this issue...
The New Face of the CityU Intranet
IP-Phone Goes to Work
Progress of the Campus Network Upgrade
Akamai Provides a Speedier Web for CityU
Multi-media Teaching Rooms: Another Generation
Want to Join the Windows 2000 Professional Pilot Run?
Server Registration



 

Current & Back Issues
 
 
Search Articles
 
 
FAQs
 
Microsoft Windows10
Microsoft Windows 7
Office 365 ProPlus
Microsoft Office 2013
Microsoft Office 2010
中文支援常見問題
Internet Explorer 11
Internet Explorer 9
Email Services
Confidential Email
Wireless LAN
Virtual Desktop Service (VDS)
USB Flash Drive
Mirroring360
CityU SMS (for Department)
CityU SMS (for Staff & Student)
iPad (iOS 5.x)
Wiping a Mobile Device
Wiping Mass Storage Device
Handling Handheld Smart Devices for Service Maintenance, Recycling Use, and Disposal
Staff Account Renewal
Changing Local Administrator Password
McAfee Endpoint Security
Full Scan of Your Computer for Concealed Computer Virus
Anti-spyware
Computer Warranty Scheme Software Copyright Declaration and Compliance Observation
 
Technical Guides
 
AV Facilities User Guide
Connecting to Wireless LAN (WiFi)
VPN Connection Setup Guide BitLocker To Go User Guide
 
Copyright© Computing Services Centre, City University of Hong Kong. Best viewed in 1024x768 with IE. Javascript enabled. Last modified on Friday December 28 2018 .