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Issue
31 - March 2002
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The
IT Commander-in-chief in Your Department: Network Administrator
By
Noel Laam
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The
University campus network has become the de facto pedestal upon
which all computing services in our University are delivered,
and the recent major upgrade has further strengthened its importance
as the indispensable facility for our University. The advancement
of the campus network urges for better administration, and the
cooperation and assistance of departments will be crucial to
it. In the light of this, it becomes necessary for each department
office to designate a staff member to be the Network Administrator
(NA), who acts as the departmental representative to serve as
a single point of contact on matters related to campus network
and networked computers, and, more importantly, to take charge
of the related responsibilities, including:
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Taking
care of network and computing resource matters, such as
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addition and deletion of network points,
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registration
and deregistration of network connection(network IP address)
of machines,
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acquisition
and installation of computers and software,
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opening
computer accounts for new or visiting staff,
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looking
after network upgrade, changes and interruption;
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In charge
of daily network administrative matters, e.g. management
of departmental accounts for broadcast e-mail, posting of
network messages, handling e-mail related problems, internal
and external complaints/enquires etc.;
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Handling
of network security matters, software licence matters etc.;
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Acting
as coordinator during emergency situations, e.g. virus attack,
hacking etc.
All these
and many other day-to-day tasks may currently be handled by
different staff in a department in a rather diverse manner,
but the NA is the person empowered to look after these matters.
Beside the NA, to act as a backup, a Relief Network Administrator
(RNA) is also nominated. Upon the assumption of duty by the
NA, the appointment of the Computer Liaison Officer in each
department ceased at the same time.
A meeting
for NA/RNA was successfully held on 8 March 2002 to brief them
of the routine responsibilities of NA/RNA, inform them of the
resources and services of the Computing Services Centre (CSC)
available to them, and update them on the upcoming major tasks
that the CSC can help them to accomplish. A list of NA/RNA is
put up in the CSC home page (http://www.cityu.edu.hk/csc)
under "Support" and IT@CityU home page (http://www.cityu.edu.hk/itatcityu)
under "People & Organization" for your reference.
The CSC looks eagerly forward to work hand in hand with the
NA/RNA to serve you even better!
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