Help & Support

Frequently Asked Questions for Microsoft Office 2013

  1. What is Microsoft Office 2013?

    Microsoft Office 2013 is the newest version of the Microsoft productivity suite.

  2. What is the edition using in CityU?

    The edition we are using in CityU is the Microsoft Office 2013 Professional Plus edition. It includes Word 2013, Excel 2013, PowerPoint 2013, OneNote 2013, Outlook 2013, Publisher 2013, Access 2013, InfoPath 2013 and Lync 2013.

  3. How can I install Microsoft Office 2013 in CityU? (for Staff)

    Microsoft Office 2013 is available in the Work Desk Menu of Windows 7/8. User can install it through the Work Desk Menu.

  4. Where can I get the source media of Microsoft Office 2013? (for Staff)

    The source media of Microsoft Office 2013 has been delivered to the General Office of your department. You can contact the DNA of your department or the staffs of your general office for the media.

  5. Should I install the 32-bit or 64-bit version?

    You are recommended to install the version that matches your version of Windows. i.e. 64-bit Windows uses the 64-bit installer. 32-bit Windows uses the 32-bit installer.

  6. Is activation required for Microsoft Office 2013

    Yes, activation is required for Microsoft Office 2013. A dialog box for activation will be shown after installation. You can activate it through the dialog box.

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  7. Why can’t I install Microsoft Office 2013 on Windows Vista?

    Microsoft Office 2013 will run only on Windows 7, Windows 8 or later.

  8. What's new in Microsoft Office 2013?

    The CSC has prepared an article for introducing the new features/changes of Microsoft Office 2013. Please refer to our article on New Features/Changes in Microsoft Office 2013 (Ref: Network Computing Issue 75 - March 2013) for more information.

  9. What is OneDrive?

    OneDrive is the online (cloud) storage provided by Microsoft. The files stored on OneDrive can be accessed through Microsoft Office 2013 directly.

  10. Can I change the user interface of Microsoft Office 2013 to other languages?

    Sure, you can change your user interface by installing language packs for Microsoft Office 2013.
csc@cityu.edu.hk