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November 2023
by Joe Chow
![Voicebot](/its/sites/g/files/asqsls6511/files/styles/thumbnail/public/news/2023-11/voicebot-1.png?itok=GrY7ix6j)
The Central IT leverages Speech AI (Artificial intelligence) and Generative AI/ChatGPT technologies to develop a Service Desk Voicebot. This Voicebot is capable of comprehending and addressing human voice commands, presenting a novel approach to IT technical support. By allowing users to simply ...