To implement ERP at the University, our strategy is to have a central University Database, user process view and role-based design.
We have an integrated University database which is the single source of student, staff and alumni data. With such a central database, the problems of data inconsistency and data redundancy can be eliminated.
Each University member is a unique person in the database. It becomes easy to identify whether a person is a student, graduate, staff and/or alumni. Based on this, we build our systems according to the user roles.
We always define processes according to the users' point of view although these processes may involve multiple administrative departments. For example, when a new staff arrives, the staff record will be entered by the Human Resources Office into the University database. This will automatically trigger the Computing Services Centre and the Library to create related accounts for the staff to access services such as email, AIMS, e-learning and Library.
In the University, there are 4 major user roles, namely applicant, student, alumni and staff. A person can have one or more user roles, for example, be a student, staff or both. Based on the user role(s) that a person has, only targeted information will be displayed and relevant AIMS functions will be made available.