Receiving and Despatching


The Receiving and Despatching (R&D) Unit is responsible for delivery and collection of official mails / documents.


Room 1271, Cheng Yick Chi Building

Service Hours

Monday to Friday:0845 - 1715
Saturday:0900 - 1200
Sunday and General Holiday:Closed

Service Charge

Postal charges for outgoing mails are borne by departments.

Regulations or Guidelines

  • Advance notification (at least half a working day) is required for local by-hand services (for mail 1 kg or below). The mails should be delivered to R&D Unit before 11:00 hours in the morning session or 16:00 hours in the afternoon session. This service is subject to manpower availability.
  • Departments shall provide full details of recipients, addresses and required date/time for outgoing mails before sending them to R&D Unit.
  • Personal mails will not be entertained.


CityU Service Portal
Charging Account for Outgoing Mails


Ms. S F Poon
Tel: 3442 9389
Fax: 2788 1167

Mr. C K Wong
Tel: 3442 9205
Fax: 2788 1167