Important notes for CREATE! users

Online reservation of CREATE! service is unavailable (except 3D Printing). Please contact our staff at the IT Help Desk for assistance upon your arrival. In order to maintain a safe and pleasant environment, the CREATE! room can accommodate a maximum of 4 persons at a time only. Hence, we may allow the core user who made the reservation for entrance only.


Ask a Librarian

Ask a Libarian

Submit Your Question(s)

About the Service

Use this service to submit an email enquiry to the CityU Library team. Enquiries will be acknowledged within one working day, and most questions will be answered within that time (excludes weekends and public holidays).

If you need a quicker response, please visit or call the Law & Reference Help Desk during service hours at 3442-8395.

Instruction on Authentication

Authentication is required to access the Ask a Librarian Online Form. You need to enter the following in the authentication form:

  • Your Electronic ID
  • Your AD/LAN password (the same as those for university PCs and WIFI)

Submit Your Question(s)