HotelKey

 

A Hotel Living Management System

 

HotelKey is a smart hotel check-in management system that provides one-stop contactless hotel services. From the guest check-in and check-out to using the hotel facilities and room service, all steps are integrated into the HotelKey application.

HotelKey’s back-end system provides and integrates information and big data throughout the customer journey for the hotel’s analysis and prediction. It enables precision marketing and guides the business direction to deepen the customer relationship for an increased retention rate. HotelKey is helping hotels solve the problem of declining revenue due to low hotel occupancy rates, epidemic prevention measures and changes in customer behaviour.

 

 

Team members

Ms Law Wing-lam* (Alumnus, School of Continuing and Professional Education, CityU)
Mr Leung Ka-foon (Alumnus, School of Continuing and Professional Education, CityU)

* Person-in-charge
(Info based on the team's application form)

Achievement

1. CityU HK Tech 300 Seed Fund (2021)

Company website