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Verification of Student Records by an External Third Party

Direct Request
An external third party (e.g. potential employers, recruitment agencies, etc.) may submit a request to the Academic Regulations and Records Office (ARRO) seeking verification of undergraduate students’ academic records (e.g., degree/major title, period of study, qualification attained, graduation date, etc.).
 
Notes for Requestors
1. Requests must be clearly stated with company logo, and sent to ARRO via email. 
 
2. The request must include, among other things, the following:

Information on the Student Concerned: 
 
   

Information on the Party Requesting
for Verification of Students' Records:

Full name in English;
HKID/Student ID Number; and Date of Birth

  

Full Name, Title and Post of the Requestor; and
Name of the Company/Institution
3. In accordance with the Personal Data (Privacy) Ordinance, a signed authorisation for the release of information by the student concerned must be provided. A student’s authorization template is provided for use, if needed.

4. Please allow 5 working days for processing. If needed, the University may contact the student or the third party concerned for clarification of the request.      
E-Certification: Authorised by Graduates
Graduates of bachelor's and associate degrees (for Class of 2014 onwards) may authorise external third parties to verify their academic awards via the e-Certification.
 
Upon receipt of the CityU URL shared by the graduate, the external third party can input the specific access code. The following information of a graduate can be viewed for reference.
  • Name
  • Student Number
  • Date of Birth
  • Award Details include Award Name, Major, Stream (if any), Minor (if any), Classification, Graduation Date
  • e-Certificate image (with water mark) (for graduates from the Class of 2022 onwards)