Check-In Procedures

Welcome to Nam Shan Yuen(NSY), City University of Hong Kong. Please read and pay attention to the following at each section and take action as deemed appropriate.

Part A    Important Information
Part B    Pre Check-in
Part C    Check-in Procedures
Part D    Late Check-in Application

Part A    Important Information

Read the "Important Messages to NSY Residents" Powerpoint before check-in.

Part B Pre-Check-in

Pre-check-in (online system)
All prospective residents MUST complete the Pre-Check-in procedure to obtain the "Check-in PassCode" for completing check-in at Shared Units@NSY for 2025/26.

Act NOW => Log in Portal (https://klnt-portal.cityu-sro.hk/) for accepting the Undertaking, providing Health Declaration and others as required by the University.

Part C Check-in Procedures

Pre-check-in (online system)
All prospective residents MUST complete the Pre-Check-in procedure to obtain the "Check-in PassCode" for completing check-in at Shared Units@NSY for 2025/26.

Act NOW => Log in Portal (https://klnt-portal.cityu-sro.hk/) for accepting the Undertaking, providing Health Declaration and others as required by the University.
The official check-in is from 09:00 on 24 August 2026.

Check-in Venue:

Common Room, G/F, Block 2, 23 Nam Shan Chuen Road, Kowloon

Step 1: Arrival NSY
You shall arrive at the registered Check-in timeslot in person.
** Car Access for drop-off luggage:
If you take taxi / private car to Nam Shan Yuen, please advise the driver to
- reach 23 Nam Shan Chuen Road, Kowloon (請把我送到南山苑 - 九龍南山邨道23號)
- follow the instruction after dropping off the luggage at a place as instructed by the security guard.
- NO car parking allowed in the NSY.
You can refer to the transportation at HERE for details.

Step 2: Go to NSY Common room
Present "Check-in PassCode" (Follow Part C)

ALERT:
Check-in without "Check-in Pass Code" will NOT be processed

Step 3: Complete Check-in Procedures

• beep your CityUHK Student ID card and present your "Check-in PassCode"
• prepare your HKID / PRC ID Card / Passport as you have provided earlier
• sign the Licence Agreement
• sign the "Check-in/out Record Form"
• collect your door-lock password and room key

Step 4: Settle down in your Unit

• collect your luggage at luggage area
• beep your Student ID card for accessing your assigned block
• follow the "Manual of Digital Lock" to open the door of your unit
• go to your assigned room and occupy your assigned bed
• conduct a quick room inventory checking and report defects or irregularities (e.g. pest, hygiene) if any to the guard at guard post right away (belated report over 1 week may make you liable for the defect rectification cost)
• a set of cleaning utensil is available for each unit. You can do an extra cleaning by yourself

Remarks:
Occupy the assigned bed / provision as shown on email/ AIMS throughout the residential period.
Check-in Reminders

Action/Documents required: "Check-in PassCode" obtained from Portal CityU Student ID card HKID / PRC ID Card / Passport   Luggage preparation: You can bring/purchase your personal items and consumables (include beddings) single-bed bedding/linen at IKEA in town (Size of the mattress is around 92 cm x 189 x 19 cm) daily necessities (e.g. towel, shampoo, toilet paper etc.) at can be bought in the shopping centre and supermarket nearby (e.g. Nam Shan Shopping Centre and Festival Walk) Data Card as stated in application, there are No Wi-Fi/ internal available in NSY you may buy your own data card for your best usage   9-day Weather Forecast for Hong Kong Check and prepare raincoat/umbrella for any adverse weather

 

 

Part D Late Check-in Application

For those with desperate reasons and proof of the need for a late check-in, special arrangement could only be made for one's having registered with SRO (srouma@cityu.edu.hk) on or before 24 August 2026, bearing in mind that there shall be no adjustment on the Licence Fee for late check-in granted if any.

For any enquiries, please send email to srouma@cityu.edu.hk.