Check-In Procedures

Welcome to Kowloon Tong (KLNT) Compound. Please read and pay attention to the following points at each section and take actions as deemed appropriate:

Part A    Important Information
Part B    Room Assignment Result
Part C    Pre Check-in
Part D    Check-in Procedures


Part A    Important Information

Read the "Important Messages to residents of Shared Unit@KLNT" Powerpoint before check-in.

Start with “All You Need to Know About Moving In” to get ready for your arrival at Student Residence.

Don't forget to check out the SRO Video Hub and Upcoming Events for event highlights and stories from fellow residents. It's a great way to get a taste of residence life before you arrive. We have plenty of exciting welcoming programmes and cultural activities lined up for you.


Part B Pre-Check-in

Pre-check-in (online system)
All prospective residents MUST complete the Pre-Check-in procedure to obtain the "Check-in PassCode" for completing check-in at Shared Units@NSY for 2025/26.

Act NOW => Log in Portal (https://klnt-portal.cityu-sro.hk/) for accepting the Undertaking, providing Health Declaration and others as required by the University.


Part C Check-in Procedures

Pre-check-in (online system)
All prospective residents MUST complete the Pre-Check-in procedure to obtain the "Check-in PassCode" for completing check-in at Shared Units@NSY for 2025/26.

Act NOW => Log in Portal (https://klnt-portal.cityu-sro.hk/) for accepting the Undertaking, providing Health Declaration and others as required by the University.
The official check-in is from 09:00 on 24 August 2026.

Check-in Venue:

SRO Reception, CityUHK Student Residence, 22 Cornwall Street

Step 1: Arrival at SR
Present your “Check-in PassCode” (obtain from Part C) for gaining access either via SR Main Gate at Tat Hong Avenue or Hi-bye bridge at Cornwall Street
** Car Access for drop-off luggage:
If you take taxi / private car to Student Residence (SR), please advise the driver to
- reach CityU student Residence at Tak Hong Avenue, Kowloon Tong,
- leave the SR after dropping off the luggage outside MFH-A or a place as instructed by the security guard.
- NO car parking allowed in the SR.
You can refer to the transportation at HERE for details.

Step 2: Go to SRO Reception
Present "Check-in PassCode" (Follow Part C)

ALERT:
Check-in without "Check-in Pass Code" will NOT be processed

Step 3: Complete Check-in Procedures

  • beep your CityUHK Student ID card and present your "Check-in PassCode"
  • prepare your HKID / PRC ID Card / Passport as you have provided earlier
  • sign the Licence Agreement
  • sign the "Check-in/out Record Form"
  • collect your door-lock password and room key

Step 4: Settle down in your Unit

  • at hall access, beep your Student ID card.
  • beep your Residence Key Card to open the unit assigned.
  • occupy the correct side of the unit as indicated on your Residence Key Card (matching the bed/table marked)
  • conduct a quick room inventory checking and report defects or irregularities (e.g. pest, hygiene) if any to the guard at hall lobby right away (belated report over 1 week may make you liable for the defect rectification cost)
  • if you wish to do an extra cleaning to the room on your own, you can borrow on-loan cleaning utensils free of charge from the guard at lobby
  • if you need bedding/linen to get over the night, you can buy a set from hall lobby (at non-profit cost price)

Remarks:
Occupy the assigned bed / provision as shown on email/ AIMS throughout the residential period.
Check-in Reminders

  • Action/Documents required:
  • "Check-in PassCode" obtained from Portal
  • CityU Student ID card
  • HKID / PRC ID Card / Passport

 

  • Luggage preparation:

You can bring/purchase

  • your personal items and consumables (include beddings)
  • single-bed bedding/linen at IKEA in town (Size of the mattress is around 92 cm x 189 x 19 cm)
  • daily necessities (e.g. towel, shampoo, toilet paper etc.) at Taste at Festival Walk

 

 

 


Part D Late Check-in Application

For those with desperate reasons and proof of the need for a late check-in, special arrangement could only be made for one's having registered with SRO (srouma@cityu.edu.hk) on or before 24 August 2026, bearing in mind that there shall be no adjustment on the Licence Fee for late check-in granted if any.

For any enquiries, please send email to srouma@cityu.edu.hk.