Frequently Asked Questions

• How to remote access selected Library electronic resources?
• How to find out the expiry date of my Free Alumni e-Resources Service?
• What shall I do if I lose my Alumni Card / cannot access my CityUHK Mobile ID?
• When will services be available after application?

How to remote access selected Library electronic resources?

Please refer to the web page on How to Access Remotely.

How to find out the expiry date of my Free Alumni e-Resources Service?

via AIMS

1. Click on the AIMS button on the CityUHK Alumni page. Log in with your Electronic ID and Password.
2. Under the Alumni Services tab, select Alumni Library Services.

The expiry date of the free Alumni e-Resources Service you are currently enjoying will be indicated under the paragraph headed FREE SERVICE.

What shall I do if I lose my Alumni Card / cannot access my CityUHK Mobile ID?

Reported immediately to the Alumni Relations Office (ARO) at 3442-6627/ email alumni@cityu.edu.hk.

When will services be available after application?

Under normal circumstances, services will be available in 2 working days(excluding Saturdays, Sundays and Public Holidays) after application, renewal or re-selection of service options.