Run Run Shaw Library

EasyService - Borrow and Return DIY

EasyService is now available in the Library! EasyService is in fact self-service. The Library is introducing different EasyService applications in phases to empower its users to check in and check out library materials by themselves. It's fast, easy and private!

All CityU and SCOPE smartcard holders (staff and students) as well as barcode library card (e.g. JULAC Card, Alumni Library Ticket, Friends of the Library Membership Card) holders with borrowing privileges can make use of the different EasyService applications.

EasyService applications can be found at the following locations and are all under CCTV surveillance.


Locations of EasyService Applications

Circulation Counter & Law Collection Area

ALL circulation books, except short loan items, can be checked out by the users themselves with the three sets of SelfCheck units at the Circulation Counter and one set at Law Collection Area. Student ambassadors are around to provide assistance at the start of the new academic year. The SelfCheck units are barcode-operated. Users need to scan the barcode of each book one by one according to the instructions on screen. The SelfCheck units are available anytime the Library is open.

3M SelfCheck
Circulation Counter

Law SelfCheck
Law Collection Area

Semi-Closed Collection

Semi-Closed
EasyCheck

The EasyService applications inside the Semi-Closed Collection Room are self-developed by the Library and the Wireless Communications Research Centre of the University. The system is branded as the EasyCheck System™ and is developed with the latest RFID technology that makes borrowing multiple items in one single transaction possible. All materials inside the Semi-Closed Collection must be checked out and checked in via the EasyCheck System™ and the System is available whenever the Collection is open.