Student Residence Office
City University of Hong Kong
Student Residence Office

Shared Unit @ NSY Check-out

Shared Units @ NSY (Residential Year 2026/27)

Complete the Check-out Procedure by the end of the Licence period (noon of 23 July 2027).

  1. Approach Security Control Room (next to NSY vehicle entrance) in person (or a 3rd party with your authorization letter at counter) for check-out;
  2. 24-hour check-out is allowed and check-out will at least 30-minute.

Pre - Check Out Actions

1.

i. Make sure your room key for return upon check-out & actual unit in use in current contract are TALLIED your AIMS record (note: a charge of HK$100 shall be levied for residing with wrong room key);

How to check the Bed # in AIMS record?
  • Login AIMS;

  • Click “Student Services” tab and go to “Student Residence”;

  • Click “Room Assignment Enquiry”;

  • You will see the Bed you were assigned upon check-in.
2. Dispose personal stuff & clear the bed/table/wardrobe, including removal of the rubber tape if any
(note: a minimum of $200 charge or more depends on actual resuming work by cleaner shall be levied on you).


Check-out Procedures & Reminders

1. Clear all your belongings, restore the furniture setting to its original state, remove rubbish in the unit;
2. Upon completion of step (1), make an inventory checking with the guard at Security Control Office with Student ID and Room Key;
3. Registration at check-out counter will be valid for one hour upon submission only;
4. After the guard’s checking the unit inventory, you will be required to return the Room Key and sign on your inventory checklist to complete the Check-out Procedures. Otherwise, you will be charged $100 for loss of Room Key;
5. It’s your personal responsibility to check/clear all personal valuables/belongings out of the bed/room/unit, including inside wardrobe or underneath mattress. SRO disclaims any liability for your claim of any leftovers in the room after your check-out;td>
6. Please note you are NOT allowed to re-enter your unit after having returned the Room Key;
7. Please note you should leave hall IMMEDIATELY after inventory checking and completion of checkout procedure by our guard.

Lost/damage to inventory items

The University reserves the right to levy due charges for items. The resident will be charged the replacement charge. For lost/damages attributing to residents in the unit, the cost shall be divided equally among them.

Penalty Charges

In line with university policy, penalty charges will be levied for late check-out/ improper check-out.

1) Late Check-out:
If you fail to complete check-out procedures by the deadline, penalty charges ($200 per person/day + unit charges/day/person) will be levied.

2) Improper Check-out (i.e. for unit with trash or furniture without reinstatement to its original state):
A minimum of $200 per unit (depends on actual work of cleaners/artisans)

3) Lost of Room Key:
$100 charge.

4) Unattended unit (without any packing of personal belongings):
$600 per person for packing by FMO’s/ SRO’s authorized person, in addition to late check-out penalty charge.

For enquiries, please contact us by email at srouma@cityu.edu.hk.