Student Residence Office
City University of Hong Kong
Student Residence Office

Check-in Procedures

Welcome to join the Student Residence! Please take note the following check-in arrangements.

Part A    Important Information

Part B    Pre Check-in & Check-in Procedures

Part C    Check-in Reminder

Part D    Late Check-in Application

 

Part A    Important Information

You are warmly reminded to watch Video “All you need to Know about moving in”

 

Part B    Pre Check-in & Check-in Procedure

All prospective residents MUST complete the Pre Check-in procedure to obtain the “Check-in PassCode” for completing check-in at Student Residence for 2025/26 residential year. Check-in email will be sent to your CityUHK email account. Please refer to the details provided in the email.

 

Step 1 Login KLNT Portal NOW
Login KLNT Portal for accepting the Undertaking, providing Health Declaration and others as required by the University.

Postgraduate Students
Residential Year 2025/26
Mass Check-in Arrangement
Entrance: Main Gate at Tat Hong Avenue or Hi-bye bridge at Cornwall Street
Location: Moon Chun Multi-function Hall (MFH-A) Or 24-hour Security Control Office (Tat Hong Avenue)
Please refer to the details provided in the email.

** Car Access for drop-off luggage:
If you take taxi / private car to Student Residence (SR), please advise the driver to

  • reach CityUHK student Residence at Tak Hong Avenue, Kowloon Tong,
  • leave the SR after dropping off the luggage outside MFH-A or a place as instructed by the security guard. NO car parking allowed in the SR.

Step 2 Arrive at SR
Gaining Access into the SR
On the day of your check-in Student Residence,
  1. Login KLNT Portal and present the unique “Check-in PassCode” you obtained previously.
  2. Present your “Check-in PassCode” for gaining access either via SR Main Gate at Tat Hong Avenue or Hi-bye bridge at Cornwall Street

 
Step 3 Go to Moon Chun Multi-function Hall (MFH-A) or 24-hour Security Office
Check-in in person
  1. present your "Check-in PassCode" and CityUHK Student ID card or Passport
  2. collect your Resident Card (marked with bed and used for door opening)
Note:
  • use your CityUHK Student ID card for gaining access into SR and hall

 
Step 4 Go to your room
Hall, your home sweet home
  1. at hall access, beep your Student ID card
  2. beep your Resident Card to open the room assigned
  3. occupy the correct side of the room as indicated on your Resident Card (matching the bed/table marked)
  4. conduct a quick room inventory checking and report defects or irregularities (e.g. pest, hygiene) if any to the guard at hall lobby right away (belated report beyond 1 week may make you liable for the defect rectification cost)
  5. if you wish to do an extra cleaning to the room on your own, you can borrow on-loan cleaning utensils free of charge from the guard at lobby
  6. if you need bedding/linen to get over the night, you can buy a set from hall lobby (at non-profit price)
  7. visit the web Useful Guides for the guideline on using air-conditioner, washing machine, and network connection
  8. occupy the assigned bed / provision as shown on your resident card throughout the residential period. Keep the unoccupied bed /provision intact and get prepared for your roommate's check-in at any time throughout the residential period without prior notice. Illegal occupancy will lead to disciplinary action including penalty charges.

For Cornwall Street residents, in case of emergency, please call 3442-1999 or approaching Security Control Office.

 

Step 1 Login KLNT Portal NOW
Login KLNT Portal for accepting the Undertaking, providing Health Declaration and others as required by the University.

Postgraduate Students
Residential Year 2025/26

Check-in
Period: Starting from 09:00 on 28 August 2025
Check-in Counter: 24-hour Security Counter of Jockey Club House (JCH), Academic Exchange Building (81 Tat Chee Avenue, Kowloon Tong, Kowloon)

 

Step 2 Arrive at JCH
Gaining Access into the JCH
On the day of your check-in Student Residence,
  1. Login KLNT Portal and present the unique “Check-in PassCode” you obtained previously.

 
Step 3 Go to 24-hour Security Office Counter of JCH
Check-in in person
  1. present your "Check-in PassCode" and CityUHK Student ID card or Passport
  2. collect your Resident Card (marked with bed and used for door opening)
Note:
  • use your CityUHK Student ID card for gaining access into SR and hall

 
Step 4 Go to your room
Hall, your home sweet home
  1. at hall access, beep your Student ID card
  2. beep your Resident Card to open the room assigned
  3. occupy the correct side of the room as indicated on your Resident Card (matching the bed/table marked)
  4. conduct a quick room inventory checking and report defects or irregularities (e.g. pest, hygiene) if any to the guard at hall lobby right away (belated report beyond 1 week may make you liable for the defect rectification cost)
  5. if you wish to do an extra cleaning to the room on your own, you can borrow on-loan cleaning utensils free of charge from the guard at lobby
  6. visit the web Useful Guides for the guideline on using air-conditioner, washing machine, and network connection
  7. occupy the assigned bed / provision as shown on your resident card throughout the residential period. Keep the unoccupied bed /provision intact and get prepared for your roommate's check-in at any time throughout the residential period without prior notice. Illegal occupancy will lead to disciplinary action including penalty charges.

For JCH residents, in case of emergency, please call 3442-6565 or approaching Security Counter at Jockey Club House.

 

Part C    Check-in Reminder

  1. Action/Documents required:
    • "Check-in PassCode" obtained from Pre Check-in system
    • CityUHK Student ID card / Passport
  1. Luggage preparation:
    You can bring/purchase
    • daily necessities (e.g. towel, shampoo, toilet paper etc.) Taste at Festival Walk (within 10-minute walking distance)
    • single-bed bedding/linen at IKEA in town
  1. Get an Octopus Card in advance
  1. 9-day Weather Forecast for Hong Kong
    • check and prepare raincoat/umbrella for any adverse weather

 

Part D    Late Check-in Application

For those with desperate reasons and proof of the need for a late check-in, special arrangement could only be made for one's having registered with SRO on or before 4 September 2025, bearing in mind that there shall be no adjustment on the hall lodging fee for late check-in granted if any.