Frequently Asked Questions

1. When do I need to renew my JULAC Library Card?
2. How to renew my JULAC Library Card?
3. Do I need to re-register at other JULAC Libraries after renewing my JULAC Library Card?
4. What should I do if I lose my JULAC Library Card?
5. Can I use my CityUHK Mobile ID for registration at other JULAC Libraries?

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When do I need to renew my JULAC Library Card?

• Postgraduate students who extend their studies or defer graduation will need to renew the JULAC Library Card for continuous use.
• Undergraduate students do not need to renew their cards. Applications submitted on or after 1st August each year are considered as a new application.

How to renew my JULAC Library Card?

Please visit the Library Circulation Counter and present your JULAC Library Card, or send an email to lbasprs@cityu.edu.hk attaching the soft copy of your current JULAC Library Card.

Do I need to re-register at other JULAC Libraries after renewing my JULAC Library Card?

Yes.

What should I do if I lose my JULAC Library Card?

Please report lost JULAC Library Cards to the Circulation Counter in person immediately during Counter Service Hours. Your card will be deactivated to prevent unauthorized use, and staff will assist you with applying for a replacement.

Can I use my CityUHK Mobile ID for registration at other JULAC Libraries?

No. The physical CityUHK ID Card must be presented with the JULAC Library Card when registering at each JULAC library.