Service Portal (ServiceNow)
{17C7186C-480F-47D6-B702-45D12CCD3DA8}
for Staff , Students
The Service Portal is an unified online IT support system powered by ServiceNow. It can help staff and students with their IT needs in four aspects:
| SERVICE REQUEST | When something new or change is required |
|---|---|
| PROBLEM REPORTING | When something is broken or not working as expected |
| QUICK LINKS | Quick links to commonly used services |
| KNOWLEDGE BASE | When looking for information, search for articles, tips & tricks |
Support & Contact
For enquiries and assistance, please contact the CSC Service Desk or Help Desk of the Facilities Management Office (FMO) at fmwork@cityu.edu.hk or 3442 8833.
CityU IT ChatBot