In recent years, universities worldwide have been embracing digital transformation to enhance services and streamline processes, and CityUHK is no exception. An exciting development in this direction is the launch of CityUHK Mobile ID in April 2024, marking a significant leap forward in digital...

12 Jun 2024

Communication and Collaboration , Applications and Data

Revolutionising Visitor Experience with AI Voicebot at JUPAS Consultation Day

In support of CityUHK’s culture of innovation, Central IT has introduced various Generative AI technology platforms to support the university’s events and departmental inquiry services. Recently, we worked with the Admission Office (ADMO) to deploy an AI Voicebot assistant during the JUPAS...

03 Jun 2024

Personal Computing

Upgrade to Windows 11 Before the Deadline Expires

In October 2023, there was an important IT news update regarding the upcoming end of support for Windows 10. We now have only 16 months remaining before the deadline to migrate from Windows 10 to Windows 11. Our records indicate that a significant number, approximately 2,000 computers on campus, are...

15 Apr 2025

Security

Cybersecurity Alert: Blackmail Email Threats Targeting Public Figures

In recent months, a disturbing trend has emerged across Taiwan, Hong Kong, and Macao with blackmail email threats targeting prominent public sector figures. These threats began in November 2024 and have since expanded to other regions, signaling a significant security concern. Understanding...

24 Mar 2025

Teaching and Learning

CityUHK Launches DeepSeek R1 AI on Campus

On 7 February 2025, the Computing Services Centre (CSC), in collaboration with the Talent Development Office (TED), successfully deployed an on-premises version of DeepSeek R1 on campus. This tool is available to all students and staff through the CityUHK Chatbot, which can be accessed via the...

27 Jan 2025

Security

iAM Smart: The Journey Towards Password-less Login

CityUHK has taken a step towards providing a password-less login for all its users as part of its ongoing digital transformation journey. Since November 2024, CityUHK users who have registered for an iAM Smart account can link it to their CityUHK accounts, allowing them to enjoy this convenient...

24 Dec 2024

Teaching and Learning

A New Classroom Enhancing Engagement Through Team-Based Learning

The Computing Services Centre (CSC) is excited to announce the launch of its first classroom designed specifically for Team-Based Learning (TBL). Located at the CityU International Centre (CIC), the new classroom, CIC-G-001, aims to enhance the learning experience by promoting collaboration and...

16 Sep 2024

Teaching and Learning

Microsoft Copilot for Enterprise: Now Available for All Staff and Students

Apart from CityUHK ChatGPT, there is another free powerful Generative AI tool now available for CityUHK’s students and staff called Microsoft Copilot for Enterprise (Copilot). It is included in the Microsoft 365 (M365) license at no extra cost and has no monthly usage caps. This means you can engage...