FAQ for non-local students

Daily Living

  1. Where can I buy groceries?
  2. Where can I buy bedding?
  3. Do I need a computer?
  4. I need to find a residence off campus. What should I do?

Communications

  1. Can I use my phone from home in Hong Kong?
  2. How can I get online at the Student Residence?

Internship, Visa & Period of Stay

  1. Can I take up an internship during my study at CityU?
  2. How can I get a travel visa to mainland China?
  3. I cannot complete the enrolment procedures because I was told that my student visa is not validated. What should I do?
  4. Can I remain in Hong Kong for a while after I finish my exchange study at CityU?

Daily Living

1)Where can I buy groceries?
Ans:
  • The most affordable option: There is a Wellcome supermarket and wet market in Nam Shan Estate, a local residential area adjacent to campus. Most of the local grocery stores in Nam Shan Estate are open from 9:00 am to 8:00 pm.
  • A wider selection of items: There is also a TASTE supermarket in the Festival Walk shopping mall next to CityU campus. It is open from 7:30am to 11:30pm.
These are the most popular stores among students, but there are also many other grocery stores in the area which students may easily find.

2)Where can I buy bedding?
Ans: There are two popular choices: IKEA and Pricerite.
  • IKEA: The nearest IKEA store is located in Shatin (Address: L6, HomeSquare, 138 Sha Tin Rural Committee Road, Shatin). Take MTR East Rail Line and alight at Shatin. IKEA is within walking distance.
  • Pricerite: There are many Pricerite stores in town. The nearest one is located in Mongkok (Address: B1 & B2, Chong Hing Square, 601 Nathan Road, Mong Kok). Mongkok can easily be reached by MTR.

3)Do I need a computer?
Ans:
  • Bring your own device (BYOD): Many students will use their own laptop computers. CityU campus is a wireless and Wi-Fi enabled environment where students can connect to the internet for free in all classrooms and lecture theatres, and around most of the campus.
  • On-campus facilities: There are also computer terminals that span across the campus, as well as computer labs inside the Computing Services Centre that provide IT facilities and support to the CityU community for general use.

4)I need to find a residence off campus. What should I do?
Ans: You can then find a suitable flat through professional real estate agents. It is in your best interest NOT to pay or sign any contract before going through all the terms and clauses in person. See Off-campus Accommodation for details.

Communications

5)Can I use my phone from home in Hong Kong?
Ans:
  • Recommended options: In general, students are advised to get a Hong Kong mobile number, either through a prepaid card or a service plan, as roaming services can be very expensive. See Mobile, Laptop & Internet on how to choose between prepaid cards or service plans and where to buy/ subscribe to the services.
  • Alternatives: If you want to use your mobile phone from home in Hong Kong, you must check whether it is compatible with the local technical standards. Your phone may also be locked to your original mobile provider, and if so, you will need to get it unlocked (some telecommunications stores can do this for you).

6)How can I get online at the Student Residence?
Ans: You have to register the LAN card in your laptop or desktop before using the cable internet service at Student Residence. Simply register your LAN card with Computing Services Centre (CSC) at https://www6.cityu.edu.hk/ncm/.

Internship, Visa & Period of Stay

7)Can I take up an internship during my study at CityU?
Ans: It depends on your mode of study, study duration and programme requirements. Please see Part-time Work & Internship for details.

8)How can I get a travel visa to mainland China?
Ans:
  • You can apply for a travel visa to the mainland of China through the travel agent "China Travel Service (CTS)". Single entry, double entry and multi-entry visas are available depending on your need. The nearest branch of CTS is at Mongkok (address: 2/F, Tak Po Building, 62-72 Sai Yee Street, Mongkok, Kowloon) or you can visit www.ctshk.com for details of other branches.
  • You may also apply directly from the Commissioner's Office of China's Foreign Ministry in the HKSAR (address: 7/F, Lower Block, China Resources Building, 26 Harbour Road, Wan Chai, Hong Kong) or visit www.fmcoprc.gov.hk/eng for more details.

9)I cannot complete the enrolment procedures because I was told that my student visa is not validated. What should I do?
Ans: This may be because you have entered Hong Kong as a tourist, which some passport holders are able to do without a visa. To validate your student visa, you will need to exit and re-enter Hong Kong and present your student visa label (or entry permit label for Mainland Chinese students) to the immigration officer upon re-entry. Only once your visa has been validated can the University formally enrol you as a student under the laws in Hong Kong.

10)Can I remain in Hong Kong for a while after I finish my exchange study at CityU?
Ans:
  • Limit of stay: All non-local students are bound by the limit of stay stated in their student visa. Staying beyond the allowed period in Hong Kong will be considered a breach of the immigration regulations. Please check your student visa and exit Hong Kong before the date stated in your student visa.
  • Re-entry as a tourist: If you need to stay in Hong Kong after your studies, you may exit Hong Kong before your student visa expires and re-enter as a tourist. Some foreign passport holders may enter Hong Kong as a tourist on a visa-free basis. Please visit the Hong Kong Immigration Department website or the government website of your home country to determine what your visa requirements are.

If you cannot find the answers to your questions here, please do not hesitate to contact GEO. Tel: 3442 8089 / Email: geoins@cityu.edu.hk.