CityUHK Mobile User Data Policy

Last updated: December 18, 2025

1. Introduction
   CityUHK Mobile [this app] is the official app of the City University of Hong Kong [CityUHK]. This app respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share data when you use the app.
2. Data Collection
   This app will access the following user data provided by the user device:
   • Approximate Location
   • Precise Location
   • App Interactions
   • Crash Logs
   • Device ID
   
   This app will access the following user data provided by Health Connect / Apple Health:
   • Step Count
3. Use of Data
   This app uses the Approximate Location and Precise Location for locating the user on the CityU Map.
   This app uses the App Interactions for analyzing the app usage.
   This app uses the Crash Logs to trace the root of the app crashing incidents.
   This app uses the Step Count for a health campaign at CityUHK. Our aim is to foster a culture of wellness within the university community. To achieve this, we intend to track step counts and offer incentives in the form of prizes for those who successfully complete designated health task challenges.
   
4. Data Security
   This app stores user data securely and takes appropriate measure to protect it from unauthorized access, disclosure, or loss.
5. Data Sharing
   This app does not share user data with third parties.
6. Data Deletion
   This app will delete the Device ID when the user logs out the app.
   This app will delete the Step Count when the health campaign is ended. User can quit the health campaign any time on the app to remove the Step Count as well.
   
7. Final Provision
   This app also complies CityUHK Privacy Policy (https://www.cityu.edu.hk/web/privacy). CityUHK has the right to change Privacy Policy at any time. The changes made are valid from the time the Privacy Policy is updated on the website. Users are always recommended to read the updated Privacy Policy.
   
8. Contact Us
   If you have any questions or concerns, please contact us at [esu@cityu.edu.hk]