Google Gemini

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for Staff

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Last Updated Date: June 2026

Google Gemini (Gemini) is an AI-powered productivity and research assistant that helps staff draft content, analyse information, and generate insights for teaching, administrative, and professional work. With advanced language understanding and multimodal capabilities, Gemini supports efficient day-to-day work while promoting accuracy and consistency.

Key Features

AI‑assisted drafting, rewriting, and summarisation of text content
Support for research, ideation, and problem‑solving across academic and administrative contexts
Multimodal capabilities, including text, image, and data understanding where applicable
Responsible AI usage with data protection.

There are two versions of Google Gemini: Gemini Basic and Gemini Enterprise. The features listed above are available for Gemini Basic. To request a Gemini Basic account, please provide the EID, Surname, First Name and contact the IT Service Desk at IT.ServiceDesk@cityu.edu.hk. Once you get the account, you can access Gemini Basic through this link.

If your department would like to take advantage of advanced capabilities such as NotebookLM and AI Agents, a Gemini Enterprise subscription is required. Please note that there are some differences in features between the NotebookLM included with Gemini Enterprise and the version available through personal Google Workspace accounts.

We recommend trying CityUHK's Gemini Enterprise service before placing an order to ensure it meets your requirements. Gemini Enterprise licenses can be shared with students where appropriate.

Once the order is confirmed, CSC will assist the department with license administration throughout the subscription period. Please nominate one or two staff members to serve as departmental license administrators. These administrators will be responsible for managing license assignments, and licenses may be reassigned within the department during the contract period as needed.

To request Gemini Enterprise trial license, please provide the EID, Surname, First Name and contact the IT Service Desk at IT.ServiceDesk@cityu.edu.hk.

After the trial period, if you want to place an order for Gemini Enterprise, please obtain a quotation from and place the order with Eastech Systems Limited, an authorised Google Gemini dealer contracted by the Joint Universities Computer Centre (JUCC). Each order must include at least 15 licences. This minimum also applies to any subsequent top-up order; top-up orders for fewer than 15 licences will not be accepted.

You must specify the CityUHK Google domain "gapps.cityu.edu.hk" in the order.

The process flow for procuring Gemini Enterprise license:

The department representative obtains a quotation from Eastech.
The department representative submits the quotation to FO to obtain a purchase order (PO).
After receiving confirmation from Eastech, the department representative submits a CSC Work Request and attaches the PO.
CSC creates a Gemini Enterprise GCP project and provides the department representative with a guide for managing licenses. The department representative does not need to send the user list to CSC. Because users must have a GApps account to access Gemini Enterprise, the department representative must separately request accounts for users who do not already have one, specifying that the accounts are for Gemini Enterprise rather than Google Workspace.

Below is the contact information for Eastech Systems Limited.

Name	Email	Phone
Ms Effie Tang	effie.tang@eastech.com.hk	2953 4080

Last Updated By: SPM