Computer Courses for Staff in May 2019

The Computing Services Centre (CSC) is pleased to present herewith a list of computer training courses for the month of May 2019.

Course Date Course Title Suggested Online Course
02 May 2019
Using Excel Functions Effectively Excel 2016: Advanced Formulas and Functions
08 May 2019
Inroduction to Microsoft PowerApps Microsoft PowerApps Essential Training: Beyond the Basics
15 May 2019 Introduction to Windows 10 Windows 10 Essential Training
15 May 2019 Microsoft Teams and Planner Microsoft Teams Essential Training
Microsoft Planner Essential Training
22 May 2019 Advanced Acrobat: Collecting Response with PDF Acrobat DC: Creating Forms
29 May 2019 Mastering Excel Pivot Tables Excel 2016: Pivot Tables in Depth

Should you be interested, please register through AIMS.  For details of the application procedures and admission guidelines, please visit the CSC Web. Alternatively, you may access similar online courses anytime and anywhere by logging into your CityU account.

Beware of Scam Email

The Information Security Unit of Office of the Chief Information Officer reminds you to be on the alert when responding to suspicious emails.

  • Be wary of any unsolicited email offers or requests.
  • Any online offer that appears too good to be true is likely an attempt to scam you.
  • If you receive a message from a friend or colleague asking for money, always confirm its authenticity via a different communication channel.
  • Be highly suspicious of any requests to disclose your passwords or personal information.
  • Do not let yourself be intimidated into rash actions by online threats. Scammers are often pushy as time is not on their side.

Keep in mind that most online scams are well documented and can easily be recognized via an Internet search.  If in doubt, verify!

You may also visit 'Fight Scams Together' - an integrated platform of the Hong Kong Police for more information:

Report Suspicious Malicious Software AT ONCE to Help Stop the Spread

Malicious software (including computer viruses and ransomware), like a chameleon, is good at disguise. Hidden behind a harmless looking email or webpage, it will attack your PC or mobile device once you fall prey to it. Unfortunately, users sometimes hesitate to seek help when they suspect their PCs to be compromised. And while they consider what to do next, their PCs may already infect others, or open up a “backdoor” for hackers to target other computers on the network. The result can be disastrous. Hence, if you suspect your PC to be hacked or infected, please report the incident AT ONCE to the CSC Help Desk at 3442 7658 or to (with full email header). You can help yourself, keep the University safe, and possibly even allow us to catch a hacker in the act.

Please refer to ”Safe IT at CityU” on best practice for staying on-line.


Upgrading Microsoft Windows 7 to Windows 10

Microsoft (MS) has announced that Windows 7 will not be supported (end-of-support) after 14 January 2020. After this date, no security patches will be provided by MS and therefore it will be extremely risky for the University to keep these machines running. To mitigate the potential security risks after the support end date, the Computing Services Centre (CSC) may take actions such as containing the machines from Internet access or disconnecting them from the campus network. Colleagues are therefore advised to upgrade to Windows 10 immediately to avoid interruptions to their daily work.

The CSC is now actively scheduling with the Departmental Network Administrators (DNA) for the upgrade arrangements. Details will be announced by the end of March 2019. In the meantime, colleagues may raise requests for earlier upgrade via the DNA. The CSC will try its best to fulfil the requests earlier. On average, depending on individual machine setup, the whole upgrade process will take a few hours to complete.

For more information about system requirements and new features of Windows 10, please visit Windows 10 specifications on MS website.


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