The Computing Services Centre (CSC) is pleased to present herewith a list of computer training courses for the month of January 2020.
|Course Date||Course Title||Suggested LinkedIn Learning Course|
|03 Jan 2020||Google AdWords Essentials||Google Ads (AdWords) Essential Training|
|06 Jan 2020||Microsoft Excel 2019 - Advanced||Excel 2019 Essential Training|
|07 Jan 2020||Solving Common PC Problems||Troubleshooting Common PC Issues for Users|
|08 Jan 2020||Using Excel Functions Effectively||Excel: Advanced Formulas and Functions|
|09 Jan 2020||Office Collaboration with Google Drives & Google Form||Google Drive Essential Training
Google Forms Essential Training
Should you be interested, please register through AIMS. For details of the application procedures and admission guidelines, please visit the CSC Web. Alternatively, you may access similar LinkedIn Learning courses anytime and anywhere by logging into your CityU LinkedIn Learning account.
The Information Security Unit of Office of the Chief Information Officer reminds you to be on the alert when responding to suspicious emails.
Keep in mind that most online scams are well documented and can easily be recognized via an Internet search. If in doubt, verify!
You may also visit 'Fight Scams Together' - an integrated platform of the Hong Kong Police for more information:
Malicious software (including computer viruses and ransomware), like a chameleon, is good at disguise. Hidden behind a harmless looking email or webpage, it will attack your PC or mobile device once you fall prey to it. Unfortunately, users sometimes hesitate to seek help when they suspect their PCs to be compromised. And while they consider what to do next, their PCs may already infect others, or open up a “backdoor” for hackers to target other computers on the network. The result can be disastrous. Hence, if you suspect your PC to be hacked or infected, please report the incident AT ONCE to the CSC Help Desk at 3442 7658 or to email@example.com (with full email header). You can help yourself, keep the University safe, and possibly even allow us to catch a hacker in the act.
Please refer to ”Safe IT at CityU” on best practice for staying on-line.
In order to provide better IT support to the CityU community, the former CSC Help Desk and CSC Service Counter are merged to become the CSC Service Desk with immediate effect. The Service Desk provides advice and support to both staff and students on centrally-managed IT services, and may also assist staff to track the status of previous IT incidents and CSC work requests. Staff and students may visit the CSC Service Desk in person, or contact them via the hotline or the email. Contact details and service hours are summarized below:
|Service Hours:||08:30 - 21:30 (Mon - Fri)|
|09:00 - 17:00 (Sat - Sun)|
|Closed (Public Holidays)|
|Enquiry Hotline:||3442 8340|
We look forward to continuing to provide efficient services for your IT enquiries.
In the light of the end of support from Microsoft (MS), the Windows 7 environment will no longer be available in the central teaching venues starting from Semester A 2019/2020.
Please note the following which may require your actions:
If you have any queries, please contact us via email at firstname.lastname@example.org or CSC Help Desk at ext.7658.