Collection Methods and Documents Required

In person:

• The notification email. Printed copy or e-copy acceptable; and
• CityUHK Student Identity Card/ HKID Card/ Passport.

By an authorised representative:

• The notification email. Printed copy or e-copy acceptable;
• A copy of your HKID Card/ Passport. Printed copy or e-copy acceptable;
• An online authorisation letter via AIMS [Alumni Services > Authorisation Letter] and
• HKID Card/ Passport of the authorised representative (which must match the details specified in the authorisation letter).

By registered mail:

• An online application submitted via AIMS [Alumni Services > Application for Award Certificate]
  (Demonstration screens);
• With application fees:
  HK$50 [Local Address]
  HK$100 [Chinese Mainland/ Macao Address]
  HK$120 [Overseas Address].

Name Verification

During the online graduation application, students must verify their English and Chinese (if applicable) legal names for issuance of their award certificates.

If updates are needed to align the name in AIMS with official identification (e.g. HKID card/ Passport), please submit a completed and signed Name Amendment Form* with supporting documents to the Academic Regulations and Records Office (ARRO) by email or in person.
(*Note: The Name Amendment Form is used to align existing records in AIMS with official identification. To process a legal change of name, a Change of Personal Particulars Form is required.)

Clearance of Outstanding Matters

Students who have not cleared all outstanding matters (e.g., tuition fees, library fines/books, student loans, etc.) with the University will NOT be allowed to collect the award certificate.

Deadline for Collection of Award Certificate

It is the University's policy to retain award certificates for collection up to 31 December of the following year after graduation. After that date, all uncollected award certificates will be confidentially disposed without any further notice.

If graduates wish to get an award certificate afterwards, they will need to apply for replacement award certificate with a fee at the prevailing rate.

Academic Certificate Verification Platform (ACVP)

(from Class of 2024)

Graduates can easily share the award certificates with third parties using the ACVP platform, a common and trusted platform utilizing blockchain technology for verifying academic certificates issued by higher education institutions in Hong Kong. Implemented and operated by the Joint Universities Computer Centre (JUCC), it is designed to streamline the verification process as a central hub where graduates can securely grant access to employers or further study institutions. Sharing can be done simply through a link, a QR code, or a PDF file.

The e-Certificate image will be ready in March, August and November for graduates of Semester A, Semester B and Summer Term, respectively.

How to use ACVP

1. Visit the official ACVP website and choose “Login”;
2. Select “City University of Hong Kong” from the options;
3. Enter your CityUHK EID and password;
4. Read the Terms and Conditions carefully;
5. Give consent to use the ACVP and
6. Generate a URL, a QR code or download the PDF file of your award certificate to share with a third party.

e-Certification (from Class of 2014)

e-Certification is a CityUHK-built web-based system enabling employers, employment agencies or further study institutions to verify electronically the academic award(s) obtained by Bachelor's/ Associate Degree holders. By using the system, graduates can generate and share a secured, direct CityUHK URL, and the e-Certificate image (for Class of 2022 onwards) at their discretion with a third party. The information is encrypted with an access code provided to the designated viewer(s) to ensure confidentiality. To access the system, please log in to AIMS [Alumni Services > e-Certification for Graduates].

The e-Certificate image will be ready in March, August and November for graduates in Semester A, Semester B and Summer Term respectively.

Replacement Award Certificate

A graduate is only permitted to retain ONE award certificate, including replacement award certificate, for each academic qualification he/she is conferred by the University.

Graduate may apply for a replacement award certificate under the following circumstances:

• Permanent loss or damage of the original award certificate;
• Update of name in the case of a legal name change; or
• Inability to collect the original award certificate within the period prescribed by the University.
• Details

Please complete the application form and collect the certificates with one of the above means and provide the required documents specified above when collecting the replacement certificates.The notification email is not required in this context.