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MGT4234 - Staff Relations and Grievance Handling

Offering Academic Unit
Department of Management
Credit Units
3
Course Duration
One Semester
Pre-requisite(s)
Course Offering Term*:
Not offering in current academic year

* The offering term is subject to change without prior notice
 
Course Aims

  • To develop in students an overview and understanding of the nature of an employee grievance and staff relations.
  • To enable students to understand and evaluate in-company practices and master behavioural skills needed to prevent grievances, manage grievances, and promote harmonious staff relations.
  • To provide students with opportunities to come up with appropriate and creative skills and strategies to deal with workplace grievances.
  • To introduce the out-of-company mechanisms and procedures for handling employee grievances.
  • To compare and evaluate similarities and differences in the in-company and out-of-company mechanisms for fostering harmonious labour relations in business organizations.

Assessment (Indicative only, please check the detailed course information)
Continuous Assessment: 60%
Examination: 40%
Examination Duration: 2 hours
 
Detailed Course Information
MGT4234.pdf

Useful Links
Department of Management