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Update Your CityU Student Email Address Registered with Your Personal Accounts for Various E-Resources

The replacement of the old Student Email service with the Office 365 Student Email (@my.cityu.edu.hk) will come to the final stage. On 1 July 2014, the @student.cityu.edu.hk email address and email redirection to @my.cityu.edu.hk will stop altogether. CityU students are reminded to update their CityU email addresses (from "xxxx@student.cityu.edu" to "xxxx@my.cityu.edu.hk") registered with their personal accounts for various e-resources before 1 July 2014 so that they can continue to receive the notifications, email alerts, password reset messages, news etc. from the vendors/CityU Library about the e-resources concerned from 1 July 2014.

Updating of your email address is especially important for personal accounts of the following e-resources:

Important notes for personal RefWorks account holders

From 1 July 2014, CityU students may NOT be able to access their personal RefWorks accounts if their registered email addresses are not updated to the format xxxx@my.cityu.edu.hk.

To update your email address registered with your RefWorks account,

  1. Log in your personal RefWorks account.
  2. Click on the Update Profile link at the top of the screen.
  3. Enter your new email address (i.e. xxxx@my.cityu.edu.hk) in the "Email Address" box.
  4. If your CityU email address is also your login name, update the email address in the "Login Name" box as well. RefWorks-COS advises users to use their CityU email address which is unique as login name. You may take this opportunity to change your original login name to your new CityU email address.
  5. Click the Save Profile button.

Important notes for personal Books24x7 account holders

When you registered for a Books24x7 account using your old CityU email address (i.e. xxxx@student.cityu.edu.hk) before, that email address automatically became your username. Once created, the username cannot be changed. Hence, you need to continue to use the old email address (i.e. xxxx@student.cityu.edu.hk) as your login name. However, after logging in your Books24x7 account, you can update your email address to your new e-mail address (i.e. xxxx@my.cityu.edu.hk) so as to ensure that email messages from Books24x7 can reach you in the future. "Login name" and "email address" are actually two different fields in your account.

To update your email address, after successful log in to your Books24x7 account,

  1. Click on "Account info" tab near the top of the screen.
  2. Enter your new email address (i.e. xxxx@my.cityu.edu.hk) in the "Email Address" box.
  3. Click "Update" button.

If you have forgotten your Books24x7 account password before you update your CityU email address to "xxxx@my.cityu.edu.hk",

  1. Click on the "Forgotten your login information" link on the login form.
  2. Enter the old email address "xxxx@student.cityu.edu.hk" in the Email Address box. When Books24x7 send you the password to your old email address, the message will be directed to your new email address automatically (valid before 1 July 2014).
  3. Log in your new email account (i.e. xxxx@my.cityu.edu.hk) to look up the message from Books24x7.
  4. Once you get the password, log in your Books24x7 account with your old CityU email address (i.e. xxxx@student.cityu.edu.hk) to update your email address to the format xxxx@my.cityu.edu.hk following the instruction above.

Important notes for personal SciFinder Scholar account holders

To update your email address registered with your personal SciFinder Scholar account,

  1. Log in SciFinder Scholar with your personal SciFinder Scholar account.
  2. Click on Preferences at the top right corner of the screen.
  3. Click on Change password or account information.
  4. If you are warned that there is problem with the website's security certificate or that the connection is untrusted or that this is probably not the site you are looking for, just choose to continue/proceed to the website.
  5. Under "Profile Details", click on the Edit link for "E-mail".
  6. Enter your new CityU student email address (i.e. xxxx@my.cityu.edu.hk) in the "E-mail Address" field.
  7. Click the Save button.

Should you encounter any problem when updating your email address registered with e-resources accounts, please call the Reference Desk at 3442-6415 or email to lbinf@cityu.edu.hk

Run Run Shaw Library
13 Jul 2013