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FB5632 - e-Marketing and Customer Relationship Management

Offering Academic Unit
Department of Marketing
Credit Units
3
Course Duration
One semester
Course Offering Term*:
Not offering in current academic year

* The offering term is subject to change without prior notice
 
Course Aims

The aim of this course is to provide students with the knowledge of marketing opportunities and imperatives created by the Digital Marketing Age.  The course also provides a practical overview of modern digital customer relationship marketing.

Assessment (Indicative only, please check the detailed course information)

Individual Participation and Class Discussion: 20%
In-class Exercises, Individual Report and Blog Discussion: 30%
Group Research Project: 25%
Group Consulting Project: 25%
 
Detailed Course Information

FB5632.pdf

Useful Links

Department of Marketing