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City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.
At this year's Lunar New Year Staff Party, the President wished every member of staff, their families and the University a prosperous and productive Year of the Goat. Professor H K Chang was doing his best to pep up staff spirit in the face of a "gloomy" budgetary outlook for local universities, a scenario that has captured intense media and staff attention since late last year.