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CASSOS, the Computer-Assisted Simulation System for Orthognathic Surgery developed by City University's Department of Computer Science (CS), was awarded a product silver prize at the IT Excellence Awards 2002 for its advanced and innovative technology.
City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.

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