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Overall consumer confidence has dropped in Hong Kong, mainland China and Macau compared to the previous quarter, according to a recent survey conducted by CityU, while confidence in Taiwan rose.
City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.

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