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Education took the top position for the fourth year in a row as the most important factor for improving the quality of life in Hong Kong, according to a survey done by CityU and the Canadian Chamber of Commerce in Hong Kong.
City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.