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The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.
How many times have you said this to yourself: "I have such a lot of desk work to deal with--how can I spare time to read?" Indeed, we are all busy workers, but as President H K Chang has so often pointed out, we must also take time to develop our minds?ot only in our areas of expertise, but in other disciplines as well.
Following the explosive development of IT, a technological revolution is taking place in the international linguistic scene-the use of technology to save the world's endangered languages. And this is probably why the National Science Foundation and the National Endowment for the Humanities in the US jointly sponsored the establishment of the Electronic Meta-structure for Endangered Language Data Project (EMELD) a few months ago.
A Website Management Programme for students in the Bachelor of Arts with Honours Degree in Language Information Science, offered by CityU's Department of Chinese,Translation and Linguistics, is proving a great success, with student participation now including a large number of students from all three years. The programme is run by Dr Jonathan Webster, Acting Head of CityU's Department of English and Communication.

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