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The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.
Which individuals in the Chinese speaking communities of Hong Kong, Taiwan, and Beijing have had most media exposure over the last two weeks? Which words were most frequently used? You may think these are questions to which there are no definite answers, only subjective guesses.