Contact Information

IT Service Desk

Password Reset and Management

for Staff, Students, Alumni

If you have forgotten your password, you may reset the password:


If you have set up security questions in AIMS, you may reset your password at the following URL:


Staff and Students may visit the IT Service Desk in person with their staff/student identity cards. For Alumni, please contact the Alumni Relation Office instead.

via CSC Work Request

Staff members may reset the password of their secondary accounts by raising an online CSC Work Request (via their department's General Office) to the CSC.