News

December 2008

by Annie Yu

CityU's central Web servers (www.cityu.edu.hk, www6.cityu.edu.hk and www7.cityu.edu.hk) are mainly used for publishing university Web pages for departments, but they also allow university Web authors to develop Web applications that require the use of Common Gateway Interface (CGI) and MS SQL ...

by S.K. Tsui

The PBX (Public Branch Exchange) phone system that we are currently using is over 18 years old and has already reached its end-of-life cycle. There is a great potential risk of system breakdown due to hardware failure which may impact the majority of the university community. It is therefore ...

by Francis Chu

Central web hosting service was set up to provide a consolidated, fully monitored and managed environment for hosting departmental web sites and project web sites. Two standard platforms are provided for web hosting, one for Unix/Solaris (www.cityu.edu.hk) and the other for Microsoft Windows Server ...

by Noel Laam

In the world of computers, data loss can happen in many unpredictable ways, such as sudden physical failure of the storage media, unknown virus attacks even with anti-virus software installed, application software bugs and performance problems, human errors and many more. While there might be ...

by Henry Wong

As we have announced before, the Computing Services Centre (CSC) has a plan for the provision of Microsoft (MS) Exchange server as an alternative and supported email system for the university. The MS Exchange System is more than an Email system. It is an enhanced, integrated and unified messaging ...

by Eva Wong

As e-learning evolves into an integral part of our academic learning environment, the Blackboard platform (Bb) is now a mission critical system at CityU, enabling both staff and students to maximize their productivity. The e-learning project is the major focus of CityU's Information Systems ...

September 2008

by C Y Kwok

This article addresses the measures that the Computing Services Centre (CSC) plans to take to enhance the network infrastructure such that the Internet will remain accessible to users when all the IT services provided from inside the Main Computer Room (MCR) in the Main Campus become unavailable ...

by C Y Kwok

Internet Protocol version 4 (IPv4) is the first and dominant standard network layer protocol in use by computers and electronic devices to exchange data over the Internet. IPv4 uses 32-bit addresses (e.g. 144.214.32.4 in dot-decimal notation), which limits the number of unique addresses to 4.3 ...

by John Chan

You may have experience in receiving email that looks like being sent from the "support", "service", "network/email/web administrator"... etc. of the University, and you were asked to provide your account password by either replying to the email, or clicking a link in the email to access a web page ...

by Raymond Poon

A pilot scheme, the Long Term Notebook Computer Loan Scheme (LLS) for students, was considered by the Committee on Information Services and Technology (CIST) at its meeting on 7 April 2008. The LLS was later approved by the Senate on May 20 2008. It is a mobile support scheme in which the University ...

June 2008

by John Chan

The Computer Room in the Computing Services Centre (CSC) is the core location where most of the critical IT equipments are resided. The room, built and designed over 20 years ago together with the whole campus, its space was believed to be more than enough when it was first enacted. However, with ...

by S K Tsui

"eduroam" (Education Roaming) is a global wireless network using WPA (IEEE802.1X) security technology to enable staff and students of a member institution to use the wireless network of another eduroam member with the use of the credentials (user name and password) provided by their home institution ...

by Joe Chow

While some offices have managed to replace their staff PCs from time to time using their own resources, yet around 1,100 units of desktop PCs that are at least 3 years old are still being used by various administrative and support offices. Such old models are incapable of handling the Microsoft’s ...

by Dick Wong

As mentioned in the previous article on Campus Network Upgrade ( Ref: Network Computing Issue 54 - December 2007 ), the University’s campus network is currently undergoing a major upgrade, from CTNET III to CTNET IV. The network upgrade consists of 2 phases. Phase 1 of the network upgrade was ...

by Maria Chin

After serving the CityU community diligently for 14 years, the Hard Copy Services (HCS) will retire on June 30, 2008. The HCS came into service in 1994. You see and walk by its productions everyday, for example, the big banners hanging above the red doors entrance to the Academic Building and those ...

by Joe Lee

The Computing Services Centre (CSC) launched its first in-house high performance computer service (through the node named Thomas) to facilitate academic research in 2001 in order to provide supporting services to many research needs when computing resources were expensive and uncommon. This computer ...

by Ellen Chan

CityU and the Chinese University of Hong Kong organised an e-book international conference on 3 June to enable librarians from Hong Kong and the region to exchange ideas on purchasing and using this electronic educational resource.

May 2008

by Sharon Ng

CityU is introducing the Long Term Loan Scheme (LLS), allowing all eligible students to borrow a notebook computer for a maximum period of two-and-a-half years.

March 2008

by Joe Lee

It is true that every IT organization, including the Computing Services Centre (CSC), has already practiced a bit of so-called best practices as documented in the IT Infrastructure Library (ITIL). Our current well-received Help Desk support, total automation of work request processing, efficient ...

by Desmond Chan

Abstract Nowadays, the Internet world is no longer a passageway for communication among people with text contents. Over the last few years there has been a dramatic improvement in the quality of IP-based network media technologies. Obviously, streaming media technologies continue to be cast into new ...

by Maria Chin

The Blackboard Academic Suite (Blackboard) [1] has been our campus e-Learning platform and University Portal since September 2005. It is the learning and communication hub for 30,000 energetic and creative students and staff, and provides integrations to essential administrative, messaging and ...

by Wilson Wong

Introduction With the advancement of broadband internet services and the availability of huge storage devices at low cost, a new trend of World Wide Web technology, Web 2.0, becomes more and more widely used. Web 2.0[1], as defined by Dario de Judicibus, “is a knowledge-oriented environment where ...

by Craig Francis

At the University Development Forum held on 20 March, the University shared with staff and students the progress made so far in developing the framework for the transition to a four-year normative degree structure and exchanged views on the issue.