News

December 2002

by Raymond Poon

The Virtual Private Network (VPN) has risen fast to become a major networking technology in just a few years. With a VPN, you can send data, via a shared or public network in a manner that emulates a point-to-point private link, between two networks (routers), between two servers, or between a ...

by Raymond Poon

CityU is now connected to Internet2 through a 45 Mbps HARNET connection to Abilene via the STAR TAP (Science, Technology And Research Transit Access Point) interconnection exchange. What is Internet2? Internet2 is a collaborative effort of over 200 U.S. university members working in partnership with ...

by Joe Chow

In the 33rd issue of the Network Computing, we have reported the installation of new Windows XP operating system on PCs of the Lecture Theatres (LT) and classrooms. Now, let's talk about the problems that have been reported since its installation. User Login In order to increase the network security ...

by Henry Wong

The Computing Services Centre (CSC) is very happy to report that we have successfully replaced the aged OpenVMS Alpha Cluster staff email server with a more powerful Sun ONE Messaging server on 8 October 2002. It is a major change of staff email server system in our University. The new email server ...

by Joe Chow

Since September 2002, in addition to the normal support work, the Computing Services Centre (CSC) has been busy carrying out the campus-wide PC operating system upgrade to English Windows XP with mutli-language pack. This again is a large-scale upgrade exercise covering around 1,600 Staff LAN PCs ...

by Yeung Man

Over the years, thousands of students have attended the Student Computer Literacy Programme organised by the Computing Services Centre. In the last academic year, the Programme accepted more than 20,000 course enrolments in 20 types of training courses. In this academic year, we have already ...

by Annie Yu

echnology is moving in an ever-increasing speed. Staff and students alike are forever faced with the challenge of adapting quickly to the dynamic University computing environment. There is always a need to learn about new software features and how to make technology transitions, for example ...

by Peter Mok

It has become common practice for Web content providers to put up Acrobat documents as reference since it allows better page layouts and formats, especially for long documents with chapters, sections or graphics. However, Acrobat documents are version dependent. We have been alerted by the Help Desk ...

by John Chan

Password is a very important piece of information for any computing user. Together with your username, it gives you access to all computing services on the campus network. Every time you connect, you must provide the magic word. When the password has been leaked to an illegal person, he/she can ...

November 2002

by Grace Ho

City University of Hong Kong, together with 25 other organizations and companies, was presented the Web Care Award by the Internet Professionals Association (iProA)in recognition of their meeting the primary "no barrier websites" requirements.

by Regina Lau

The University has stepped up measures to promote staff awareness of copyright liability concerning computer software. From September 2002 to March 2003, all academic and administrative units are required to conduct a software asset self-assessment exercise to identify actual software that is used on each personal computer and its licensing status. Moreover, as a University policy, individual units are required to purchase any new software through the centralized i-Procurement system.

September 2002

by Raymond Poon

Microsoft will soon cease its support on Windows 98 (Win98) and a lot of hardware and software, especially the new ones, will be better supported under Windows XP (WinXP). More importantly, the Banner 5, which is scheduled to go live in September 2002, will not run under Win98. As a result, the ...

by Raymond Poon

Starting from 1 July 2002, the support services for both IP phones and conventional PABX phones have been transferred to the Computing Services Centre (CSC). As a result, the following arrangements have been made. Requests for Telephone Support Services To request for CSC's phone services such as ...

by Peter Mok

The anti-virus software (Mcafee) has been made available centrally for every PC on staff LAN. Users are regularly informed to update their anti-virus signature file (a file used by anti-virus software to detect the presence of any known viruses). However, for some reasons, almost everyday some staff ...

by Raymond Poon

As Internet is becoming the essential path for communications, both the number of applications and the data volume they generate deplete Internet bandwidth rapidly. These include normal network application programs such as FTP, Web, video services as well as other personal applications such as KaZaA ...

by Raymond Poon

Over the past few years, a number of "peer-to-peer (P2P)" file-sharing applications have emerged to enable sharing or swapping of files among participants of a community (or members of a network). A computer can become a participant of a community by running any one of the applications specially ...

by Raymond Poon

In the past few months, thanks to departments' cooperation, the Computing Services Centre (CSC) has successfully completed the registration of IP addresses and network cards used on the campus network. This information can help the CSC rectify problems and notify the victim users more quickly. In ...

by Peter Mok

Like most of the other organisations, our University is experiencing rapid growth in the use of IT at the time when reduction of supporting manpower continues. Seeking ways to optimise the effectiveness and efficiency of the available support work force is inevitably the only solution to the problem ...

by Joe Chow

All the PCs in the lecture theatres and classrooms have been upgraded from Windows 98 to Windows XP. Among the advantages of Windows XP over Windows 98, better system stability and security are the most important. In the new Windows XP environment, users can select one of the two options below when ...

June 2002

by Raymond Poon

Those computers on the campus network with invalid network connection registration information on MAC/IP addresses, users' names, user locations, etc or with no registration at all are like illegal residents in the University cyber-community. Some are using unauthorized or other users' IP addresses ...

by John Chan

If you have been following the issues on how we have been doing to improve the Storage Management for Central Servers, we have mentioned the implementations of the SAN and EDM Backup solutions, and how they can help to improve our storage management. In this issue, we continue our discussion by ...

by Clevin Wong

WebMail is a convenient tool for users to send and receive e-mail from any workstation that is connected to the Internet. Using any standard Web browser and the same e-mail account, staff and student can access their e-mails that are kept in the central e-mail server from any place within or outside ...

by John Chan

The Computing Services Centre (CSC) is going to replace the very old Staff E-mail servers on the Compaq OpenVMS platform with the newer and faster Sun Solaris machines using the Sun ONE Messaging server. The existing mail server has been used for over ten years. The replacement will definitely boost ...

by Raymond Poon

The Computing Services Centre (CSC) so far has received over 456 server registrations from 50 departments. The largest groups of servers are from MEEM, IS, and DCO having 111, 63 and 34 servers respectively. Apparently many of these servers in the academic departments are accessed by staff and ...

by Joe Lee

As a step towards a paperless campus, the Computing Services Centre (CSC) has successfully developed an on-line system for the submission of CSC Work Requests. Starting from 15 May 2002, all CSC Work Requests have to be submitted on-line. The new Web-based system is easy to use and accessible from ...

by Noel Laam

If there is a word to describe the Student Terminal Area (STA) of the Computing Services Centre (CSC), `bustle' is probably the right one: you always find lots of students in the STA, whether using the computers, printing their course work, scanning images, plotting graphs, attending lectures ...

by Noel Laam

Student Work Programme is designed by the Computing Services Centre (CSC) to offer students opportunities to gain IT experiences through practical work in the CSC. Students have the precious chance not only to learn the state-of-the-art technology but also to contribute their skills to serve the ...

by Joe Lee

The Computing Services Centre is pleased to inform you that the CityU Video-on-Demand (VoD) service is now available for you at home, and you may use the CityLink Plus dial-up facility or any broadband service to connect to it. To watch the rich VoD collection at home, you may first visit the CityU ...

May 2002

by Theresa Fox

CityU staff based in Festival Walk will soon have a new communication tool on their desks: an IP phone handset. In a pilot scheme scheduled to be implemented in August or September, 300 staff members will try out the new technology before the digital system is installed on the main campus.

March 2002

by Francis Chu

By now, you are probably quite familiar with the fresh new look of the CityU Intranet, which was revamped and launched in late December 2001. The new arrangement of the menus aims to provide faster and easier access to network services and information. In this article, we will introduce some of the ...

by Raymond Poon

The current telephone service on campus is provided by a Public Branch Exchange (PBX) system and supported by the Facilities Management Office (FMO). Though the PBX offers reliable telephone services, yet most of the manufacturers see it soon becoming an obsolete technology and thus have ceased ...

by C. Y. Kwok

Phase 1 network upgrade was successfully completed in January 2002. In this phase a Gigabit network core was set up with full-redundant links between the core layer and distribution layer switches. Apart from that the network switches in most of the wiring closets on the 6/F and 7/F of the Academic ...

by Raymond Poon

The Computing Service Centre (CSC) is pleased to announce that the CityU has become the first university in Hong Kong to sign with Akamai for providing free and fast access to many popular Web sites such as: CNN, Mcafee, Symantec, NBC, Reuters and Lycos. With Akamai hosting some or all of their Web ...

by Joe Chow

Even though multimedia has been used for teaching in the university for quite some time, well-equipped multimedia-teaching classrooms are still most welcome, and in particular, two new classrooms on the 2/F of Cheng Yick-chi Building should not be missed! Upon entering these new classrooms, you can ...

by Manfred Chan

The Windows 2000 pilot run started in October 2001. Currently about 26 departments have participated in the pilot run. It is estimated that over 400 colleagues have already tested the new Windows 2000 Intranet environment. To join the Windows 2000 Professional pilot run, the departmental Network ...

by Raymond Poon

The number of security breaches in our university's computer network has significantly increased in recent years. In the last few months we experienced severe damages brought about by increasingly and highly advanced malicious attacks. The situation will worsen in the near future if we fail to step ...

by Noel Laam

The University campus network has become the de facto pedestal upon which all computing services in our University are delivered, and the recent major upgrade has further strengthened its importance as the indispensable facility for our University. The advancement of the campus network urges for ...