News

by Jacky Tsui, Roger Wong

ERIC
​What is ERIC? Executive Research Information System for CityU (ERIC) ​is the new research project management solution of the University and it was rolled out in early February 2019. It not only replaced the old system – Integrated Research Information System (IRIS), which has been serving the CityU ...

by Yeung Man

Why to Migrate With the evolution of best practices and IT Service Management (ITSM), the Computing Services Centre (CSC) has been planning for years to upgrade its IT Service Automation platform. The old Help Desk System has been used since 2001. The plan is to migrate from an on-premises ...

by CityU Scholars Project Team

CityU Scholars
Background Research is one of the key output of a research-based institution like CityU. It is playing not only an important role in raising the ranking and branding of the institution but also as a way to attract talented students and researchers to join the big family. Showcasing our excellent ...

by Yeung Man

The CSC Teaching Studio Booking System was originally launched in 2003; this unique booking system was designed to serve the bookings of both the CSC Teaching Studios for staff and individual PC workstations in the Teaching Studio Areas for students. The system can handle multiple week/weekday ...

by Francis Chu

Background – CityU’s Unified e-Learning Management System and e-Portal Since 2005, the University has adopted the Blackboard Academic Suite (Bb) as the unified e-learning management system as well as a platform for the University e-Portal. It is widely used by all CityU members for teaching ...

by Yeung Man

Business Intelligence With the advance of technology, organizational data is often already collected in computer database through the use of database management system such as Access, Oracle, SQL Server … etc. Data has to be gathered, modeled and transformed before it can be used to troubleshoot ...

by Angela Tang

What’s Blackboard health check and why? Blackboard (Bb) is adopted by the university as the standard platform for e-Learning and e-Portal. It is widely used by all CityU members for teaching, learning, announcements, wiki and blog, as well as making use of its single sign on feature to access AIMS ...

by Wilson Wong

Introduction World Wide Web is growing extremely fast in the past few years. Counting only the number of new websites responding to an online web server survey has already recorded an increase of 2,137,329 in June 2009 (a jump from 235,890,526 to 238,027,855). The actual number of websites in the ...

by Eva Wong

As e-learning evolves into an integral part of our academic learning environment, the Blackboard platform (Bb) is now a mission critical system at CityU, enabling both staff and students to maximize their productivity. The e-learning project is the major focus of CityU's Information Systems ...

by Maria Chin

The Blackboard Academic Suite (Blackboard) [1] has been our campus e-Learning platform and University Portal since September 2005. It is the learning and communication hub for 30,000 energetic and creative students and staff, and provides integrations to essential administrative, messaging and ...