News

by Jacky Tsui, Roger Wong

ERIC
​What is ERIC? Executive Research Information System for CityU (ERIC) ​is the new research project management solution of the University and it was rolled out in early February 2019. It not only replaced the old system – Integrated Research Information System (IRIS), which has been serving the CityU ...

by Yeung Man

Why to Migrate With the evolution of best practices and IT Service Management (ITSM), the Computing Services Centre (CSC) has been planning for years to upgrade its IT Service Automation platform. The old Help Desk System has been used since 2001. The plan is to migrate from an on-premises ...

by CityU Scholars Project Team

CityU Scholars
Background Research is one of the key output of a research-based institution like CityU. It is playing not only an important role in raising the ranking and branding of the institution but also as a way to attract talented students and researchers to join the big family. Showcasing our excellent ...

by Yeung Man

The CSC Teaching Studio Booking System was originally launched in 2003; this unique booking system was designed to serve the bookings of both the CSC Teaching Studios for staff and individual PC workstations in the Teaching Studio Areas for students. The system can handle multiple week/weekday ...

by Francis Chu

Background – CityU’s Unified e-Learning Management System and e-Portal Since 2005, the University has adopted the Blackboard Academic Suite (Bb) as the unified e-learning management system as well as a platform for the University e-Portal. It is widely used by all CityU members for teaching ...

by Crusher Wong

CityU Mobile v2
In 2008, two undergraduate students at Stanford University, Kayvon Beykpour and Aaron Wasserman, created a collection of iPhone apps that provided campus and course information of the university. With the support of Stanford’s Registrar, administrative features like add/drop courses and grade review ...

by C M Hui

cloud
Cloud Computing is a promising technology trend for the provisioning of IT services. Many datacenters have been moving towards the Cloud service model. The Computer Science Laboratory (CSLab) has started to build a departmental private Cloud in 2008. Most IT services of the Department of Computer ...

by W K Yu

stock photo
The seven nominated programmes piloting the 4-year degree curriculum in 2010/11 are on board; so is DegreeWorks, also for these programmes. After eight months of preparation and hard work from The Academic Regulations and Records Office (ARRO), the Enterprise Solutions Office (ESU) and the Computing ...

by W K Yu

dual monitors
The central IT systems for the “3+3+4” academic reform consists of 3 main parts – IT infrastructure, e-learning and Student Information System. IT Infrastructure In line with the development work for 2012/13, viz. new building, more classrooms, increase in number of students and faculty members, new ...

by Louisa Tang

Patch Management
The University is heavily relying on the Central IT systems to keep and manage student, staff and alumni information. A crisis or a disaster that destroys or severely cripples the Central IT systems for a prolonged period will have great impact on the normal business operation of the University ...