News

by Yeung Man

Why to Migrate With the evolution of best practices and IT Service Management (ITSM), the Computing Services Centre (CSC) has been planning for years to upgrade its IT Service Automation platform. The old Help Desk System has been used since 2001. The plan is to migrate from an on-premises ...

by Yeung Man

The CSC Teaching Studio Booking System was originally launched in 2003; this unique booking system was designed to serve the bookings of both the CSC Teaching Studios for staff and individual PC workstations in the Teaching Studio Areas for students. The system can handle multiple week/weekday ...

by Francis Chu

Background – CityU’s Unified e-Learning Management System and e-Portal Since 2005, the University has adopted the Blackboard Academic Suite (Bb) as the unified e-learning management system as well as a platform for the University e-Portal. It is widely used by all CityU members for teaching ...

by Yeung Man

Business Intelligence With the advance of technology, organizational data is often already collected in computer database through the use of database management system such as Access, Oracle, SQL Server … etc. Data has to be gathered, modeled and transformed before it can be used to troubleshoot ...

by Angela Tang

What’s Blackboard health check and why? Blackboard (Bb) is adopted by the university as the standard platform for e-Learning and e-Portal. It is widely used by all CityU members for teaching, learning, announcements, wiki and blog, as well as making use of its single sign on feature to access AIMS ...

by Wilson Wong

Introduction World Wide Web is growing extremely fast in the past few years. Counting only the number of new websites responding to an online web server survey has already recorded an increase of 2,137,329 in June 2009 (a jump from 235,890,526 to 238,027,855). The actual number of websites in the ...

by Maria Chin

The Blackboard Academic Suite (Blackboard) [1] has been our campus e-Learning platform and University Portal since September 2005. It is the learning and communication hub for 30,000 energetic and creative students and staff, and provides integrations to essential administrative, messaging and ...

by Joe Chow

Background In view that the Internet had rapidly become an unrestricted and uncontrolled source of content other than educational information, the Information Services Advisory Committee (ISAC) chaired by VP (Planning & Information Services) saw the need to filter some categories of websites in 1998 ...

by Wilson Wong

Introduction In the past, security measures were often focused on the system level (which included networks, operating systems, web servers, and database servers). People may think their websites are safe from hackers if they have a "perfectly" secured system. This may be true if their websites ...

by Maria Chin

The Blackboard (Bb) Academic Suite has been deployed in the university since July 2005. The Sun Solaris/Oracle DBMS based production system is supported by four application servers via a load-balancer and an additional application server is used for virtual classroom. These application servers work ...