News

by Simpson Wong

PC Upgrade
PC Hardware Further to the PC upgrade last year, the remaining half of the CSC Teaching Studio Areas, around 500 PCs, have been upgraded to newer hardware this summer. These PCs are also configured as diskless start-ups with Citrix Provisioning Services (PVS). The computers boot up from the network ...

by Tony Chan

As a follow-up to our previous article on “A New look of Virtual Desktop Service for Students” (Ref: Network Computing Issue 89 - September 2016), several enhancements had been made on the VDS. In September 2016, 300 VDS concurrent connections were available for use by students and staff, and the ...

by Joe Chow

PVS
​ As mentioned in the previous article (item 3 in Ref: Network Computing Issue 85 - September 2015), the first phase of desktop virtualization using Citrix Provisioning Service (PVS) had been implemented in selected teaching venues (a few lecture theatres, classrooms and CSC teaching studios) for ...

by Joe Chow

​ The Policy Concept Windows policy, better known as Group Policy, is a feature of all Microsoft Windows operating systems (…Windows 7, Windows 8.1, Windows 10…) that controls the working environment and behaviour of a system. For example, a policy setting that allows or disallows remote access to ...

by Tony Chan

​ The new school year has just commenced and the Computing Services Centre (CSC) would like to take this opportunity to introduce the Virtual Desktop Service (VDS) to new students and provide a brief update on the enhancements made on the VDS during the course of the year. The CSC had launched the ...

by Simpson Wong

​ Some hardware and software in the CSC Teaching Studios have been upgraded this summer: PC Hardware Half of the CSC Teaching Studios, around 500 PCs, have been upgraded to newer hardware as described in the table below. By using the Citrix Provisioning Services (PVS), these PCs have been configured ...

by by Joe Chow

Remove Data before Recycling or Disposing Handheld Devices
Handheld devices such as smart phones and tablets are so popular nowadays that their daily use frequently touch on sensitive and personal data such as email messages, conversational records, contacts, calendar events and even bank transactions. Many people replace their old devices but do not know ...

by by Tony Chan

IT Service Support for Macintosh Users
In view of the increasing popularity of Macintosh (Mac) computers in the University, the Computing Services Centre (CSC) has expanded the support to our Mac users. Following is the list of supported services for Mac computers: · Campus Network (CTNET) Connectivity o Fixed Network Point It allows Mac ...

by Maria Chin

Microsoft launched its latest version of operating system (OS), Windows 10, in July 2015. In the article on “Windows 10 at First Glimpse” ( Ref: Network Computing Issue 85 - September 2015), some of the key new features in Windows 10 were highlighted, and the plan to release it first on centrally ...

by by Tony Chan

End of Support for IE 10 and Lower Versions
As announced by Microsoft, only the newest version of Internet Explorer (IE) will be supported from 12 January 2016. The older versions of IE will no longer be supported meaning that there will be no more security update for these browser versions thereafter, and any computer running them will ...