Latest Announcements
The Computing Services Centre (CSC) deployed a new authentication system on 14 June 2021. The new system contains additional security features to protect your CityU Electronic ID (EID) and enhance the user experience by supporting single-sign-on to many CityU applications. The extra security features include intelligent email notifications for login from new devices or locations and multi-factor authentication (MFA) support.
After the launch, you will be prompted with a new login screen when you sign in. As usual, please enter your “EID” and “password” to access the target system.

The URL of the new authentication system starts with: https://auth.cityu.edu.hk/
The new authentication system is providing service for the following systems:
- Microsoft 365 (Email, Teams, etc.)
- Google Workspace (@gapps.cityu.edu.hk)
- Canvas
- CityU Portal
- CityU Announcement Portal (CAP)
- CityU Scholars
- Room Booking System (Resource Booker)
- Facilities and IT Service Management Platform (ServiceNow)
- Linkedin Learning
- Adobe ID used in Adobe Creative Cloud & Adobe Document Cloud
- Gartner
- Zoom
- Enterprise Content Management (Laserfiche)
- Remote Desktop Gateway
- AIMS
- Grammarly
- VPN
- CityU Pay
- Oracle Financials (e-Business Suite)
For enquiries, please contact the IT Service Desk at 3442-8340, or email IT.ServiceDesk@cityu.edu.hk.
Computing Services Centre
Updated on 05 December 2022 (First posted on 8 June 2021)