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Fax (852) 3442 0311
(852) 2788 1154
Email hrojob@cityu.edu.hk
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83 Tat Chee Avenue, Kowloon Tong, HK

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Technical Officer in the Computing Services Centre [Ref. D/365/09]

 

The Computing Services Centre (CSC) at City University of Hong Kong manages the University’s Information Technology infrastructure and services covering Data Centre Operations, Cloud and System Hosting, Research Computing and High-Performance Computing, Communication and Networking, Workspace and Audio-Visual Technologies, and other related IT functions to support the University’s operations.   The Centre has about 110 staff and contractors currently.

Duties

  1. Work in the IT Service Desk and handle Service Desk calls;
  2. Monitor and maintain IT and AV equipment in the Central IT managed venues (including teaching studios, lecture theatres, classrooms, conference rooms and communal meeting rooms);
  3. Assist users using IT and AV facilities in the Central IT managed venues;
  4. Provide IT and AV supports to University’s events and activities;
  5. Supervise and monitor IT and AV contractors; and
  6. Perform any other duties as assigned.

 

5-day work, shift duty and working outside office hours and on weekends on a roster basis are required.

Requirements

  1. An Associate Degree/Higher Diploma in Computer Science, Electronic Engineering, or related disciplines, with at least 6 years relevant post-qualification work experience preferably in IT and AV fields;
  2. Practical experience working in Service Desk and IT/AV support; and
  3. Good command of written and spoken English and Chinese are required.
  4. Being eager to explore and adopt cutting-edge technologies, and passionate about delivering user-centric products;
  5. Ability to speak Mandarin; and
  6. Knowledge of using different broadcasting software such as YouTube, Facebook, Zoom, Teams and Tencent would be an advantage.

Shortlisted candidates will be invited for a written test.

(Those who have responded to the previous advertisement need not re-apply.)

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience.  Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.

Information and Application

Further information on the post and the University is available at http://www.cityu.edu.hk, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : hrojob@cityu.edu.hk/Fax : 2788 1154 or 3442 0311]. 

To apply, please submit an online application. Applications will be reviewed on a continuing basis until the position is filled. Applications will receive full consideration and only shortlisted applicants will be contacted.  The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer. We are committed to the principle of diversity. Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Worldwide recognition ranking #70 (QS 2024), and #4 among top 50 universities under age 50 (QS 2021); #1 in the World’s Most International Universities (THE 2024); #1 in Automation & Control/Electrical & Electronic Engineering/Materials Science & Engineering/Metallurgical Engineering/Nanoscience & Nanotechnology and #2 in Telecommunication Engineering in Hong Kong (GRAS 2023); and #39 Business School in the World and #5 in Asia (UT Dallas 2019 to 2023)

 

 

 

 

 

 

 

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