At a Glance
Central Software
CityVoD - CSC Forum Archive
Software List on CSC Student LAN

Location and Floor Plan of the CSC Teaching Studio Areas
Opening Hours of the CSC
Systems Maintenance Schedule
List of Blocked Network Cards / IP Addresses
List of CSC Representatives
List of Departmental Network Administrators
Staff Computer Courses
CSC e-Forms
Submit CSC Work Req.
Req. for Printing
Req. for Dump / Restore
Teaching Studio Booking / Cancellation
Email Alias Application
Apply for a New Domain Name
Remove an Existing Domain Name
Modify the Hosting of an Existing Domain Name
Useful Links
IT Information for Students
IT Information for Staff
IT Information for Alumni
Got any questions, comments or suggestions? Contact the editors at
Issue 45 - September 2005

Two-Factor Authentication Increases Your Online Security
What is two-factor authentication?
It means users, in addition to their password, need one of the following to log in a system or to access a network service:...

Desktop Security Management
Connecting to today's turbulent computing environment is not risk free. How can users survive from unknown virus infection, phishing attacks, software vulnerabilities and zero-day exploit?

Activity Clips

New Look of Mobile Computer Service
The Mobile Computer Service (MCS) is a service provided by the Computing Services Centre (CSC) to allow students to access the campus network and the Internet via the wireless LAN to facilitate their studies. All full-time and part-time students in the main campus are eligible to borrow notebook computers (notebooks) from the MCS Counter for campus use...

Computer Support Services in Lecture Theatres and Classrooms
The Computing Services Centre (CSC) has been offering comprehensive IT support and services to faculty, staff and students especially in the lecture theatre (LT) and classroom environment. In particular, the CSC has worked with the Facilities Management Office (FMO) to provide a complete set of computer and audio-visual equipment for teaching purposes...

Enhanced Junk Mail Filtering Service
Spam, or junk mail, refers to unsolicited commercial email (UCE) and unsolicited bulk email (UBE). It is an annoying problem faced by most of the email users. In order to provide better spam filtering service, CSC has upgraded the "spam scanner" software from SpamAssassin to Sophos Pure Message recently...

Help Desk Report - a Useful Tool to Enchance Service Quality
In response to the rapid changing computing environment and increasing demand for services, the Computing Services Centre (CSC) set up the Help Desk in September 1997 with dedicated human, hardware and software resources to help users resolve their day-to-day usage problems...


Current & Back Issues
Search Articles
Microsoft Windows10
Microsoft Windows 7
Office 365 ProPlus
Microsoft Office 2013
Microsoft Office 2010
Internet Explorer 11
Internet Explorer 9
Email Services
Confidential Email
Wireless LAN
Virtual Desktop Service (VDS)
USB Flash Drive
CityU SMS (for Department)
CityU SMS (for Staff & Student)
iPad (iOS 5.x)
Wiping a Mobile Device
Wiping Mass Storage Device
Handling Handheld Smart Devices for Service Maintenance, Recycling Use, and Disposal
Staff Account Renewal
Changing Local Administrator Password
McAfee Endpoint Security
Full Scan of Your Computer for Concealed Computer Virus
Computer Warranty Scheme Software Copyright Declaration and Compliance Observation
Technical Guides
AV Facilities User Guide
Connecting to Wireless LAN (WiFi)
VPN Connection Setup Guide BitLocker To Go User Guide
Copyright© Computing Services Centre, City University of Hong Kong. Best viewed in 1024x768 with IE. Javascript enabled. Last modified on Friday June 29 2018 .