CityU Friends Email Services for Retiree - Computing Services Centre

How to Set my "alias" address as the Default Sender Address in my Friends Email Account (FEA)

If you have previously registered a Personal Email Alias for your CityU email account, your Friends account will also has an additional email address (also called "Nickname") in the format "<Your-Alias>@friends.cityu.edu.hk", and you can receive email sent to both "<Your-EID>@friends.cityu.edu.hk" and "<Your-Alias>@friends.cityu.edu.hk" in your Friends account. You can also set your "alias" address as your default Sender Address for your Friends account by setting up your "custom From address" in the account using the following procedure.

Depending on what type of browser you use, you will be in either Standard view or basic HTML view display mode when accessing your Friends mailbox through the web (click here if you want to know more about this). Below are the detailed steps for each display mode:

For Standard view:

  1. Sign in to your Friends email account with a web browser and get into your mailbox (click the Mail tab at the top menu if your mailbox does not show up after signed in.)
  2. Click the gear icon at the upper-right and select Mail settings along the top of any page. Then select the Accounts tab.
  3. Click the link Add another email address you own in Send mail as: section.
  4. In the Email address field, enter your alias email address, i.e. "<Your-Alias>@friends.cityu.edu.hk".
  5. Click "Next Step" and then click "Send Verification".
  6. A verification message will be sent to your alias email address to confirm that you own it. The message should be delivered to your Friends account shortly.
  7. Locate the verification message in the Inbox of your Friends account. Open it and then following the instructions to confirm your request.
  8. After making confirmation, your alias address should appear in the Send mail as: section in your Accounts settings. You can then make it as default sender address by clicking the "Make Default" button along with the address.

For basic HTML view:

  1. Sign in to your Friends email account with a web browser and get into your mailbox (click the Mail tab at the top menu if your mailbox does not show up after signed in.)
  2. Click the link Settings at the upper-right. Then select the Accounts tab.
  3. Move to sub-section "Add another email address" under the Send mail as: section.
  4. In the Email address field, enter your alias email address, i.e. "<Your-Alias>@friends.cityu.edu.hk".
  5. Click "Save Changes".
  6. A verification message will be sent to your alias email address to confirm that you own it. The message should be be delivered to your Friends account shortly.
  7. Locate the verification message in the Inbox of your Friends account. Open it and then following the instructions to confirm your request.
  8. After making confirmation, your alias address should appear in the Send mail as: section in your Accounts settings. You can then make it as default sender address by clicking the "Make Default" button under the address.