Forgot Password

If you have forgotten your password and you may reset the password:

Online

If you have set up security questions in AIMS, you may reset your password at the following URL:

In person

Staff and Students may visit the CSC Service Desk in persion with you staff/student identity card. For Alumni, please contact Alumni Relation Office instead.

via CSC Work Request (for Staff members' secondary accounts only)

Staff members may reset the password of their secondary accounts by raising Online CSC Work Request (via their department's General Office) to the CSC.

it.servicedesk@cityu.edu.hk