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Department of Media and Communication Center for Communication Research

Dr Yue (Nancy) DAI 代悅

BA (City University of Hong Kong); MA (The University of Hong Kong); PhD (Michigan State University)

Assistant Professor

Staff Photo

Contact Information

Office: M5092
Phone: +(852) 3442 5966
Fax: +(852) 3442 0228
Email: nancy.dai@cityu.edu.hk
Personal CV: Personal CV
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Academic Profile

CityU Scholar

Research Interests

  • Computer-mediated communication
  • Intergroup dynamics online
  • Mediated intergroup contact
  • Social influence and persuasion
  • Technology and misinformation correction
  • Chatbot and social support
My research examines person perception and persuasion processes that take place in mediated environments or involve the use of communication technology. My current research topics include the following:

(1) Intergroup dynamic in online social influence and attitude formation processes

(2) Mediated intergroup contact and the reduction of intergroup prejudice

(3) Human-chatbot interaction in social support context

(4) Technology and misinformation correction


  • COM2303 Video Production and Editing
  • GE3202 Citizen Journalism and Civil Society
  • COM5104 Research Methods for Communication and New Media
  • COM4307 Video News Production and Anchoring

Peer-reviewed Journal Articles

  • Shin, S. Y., & Dai, Y. (in press). An online seller’s dilemma: How a user’s claim about comment deletion affects product evaluation and purchase intention via seller disliking. Manuscript accepted at International Journal of Communication.[SSCI]
  • Meng, J., & Dai, Y. . (2021). Emotional support from AI chatbots: Should a supportive partner self-disclose or not? Journal of Computer-Mediated Communication, zmab005. https://doi.org/10.1093/jcmc/zmab005 [SSCI]
  • Dai, Y., Yu, W., & Shen, F. (2021). The effects of message order and debiasing information in misinformation correction. International Journal of Communication, 15 (2021), 1039-1059. https://ijoc.org/index.php/ijoc/article/view/15364 [SSCI]
  • Shi, J., & Dai, Y. (2020). Promoting favorable attitudes toward seeking counseling among people with depressive symptomatology: A masspersonal communication approach. Health Communication. Advance online publication. https://doi.org/10.1080/10410236.2020.1834209
  • Shin, S. Y., Dai, Y. , Beyea, D., Prchal, B., Makki, T. W., Schlafhauser, K., & Van Der Heide, B. (2020). Curbing negativity: Influence of providing justifications about control over user-generated comments on social media. Communication Research, 47(6), 838–859. https://doi.org/10.1177/0093650218794853 [SSCI]
  • Dai, Y., Van Der Heide, B., Mason, A., Prchal, B., & Beyea, D. (2019). The wisdom of the crowd vs. the wisdom in the crowd: Testing the effects of aggregate user representation, valence, and argument strength on attitude formation in online reviews. International Journal of Communication, 13, 3488–3511. [SSCI]
  • Dai, Y., & Walther, J. B. (2018). Vicariously Experiencing Parasocial Intimacy with Public Figures Through Observations of Interactions on Social Media. Human Communication Research, 44, 322–342. https://doi.org/10.1093/hcr/hqy003 [SSCI]
  • Dai, Y., Viken, G., Joo, E., & Bente, G. (2018). Risk assessment in ecommerce: How seller’s photos, reputation scores, and the stake of a transaction influence buyers’ purchase behavior and information processing. Computers in Human Behavior, 84, 342-351. https://doi-org.proxy2.cl.msu.edu/10.101 [SSCI]
  • Shin, S. Y., Van Der Heide, B., Beyea, D., Dai, Y., & Prchal, B. (2017). Investigating moderating roles of goals, reviewer similarity, and self-disclosure on the effect of argument quality of online consumer review on attitude formation. Computers in Human Behavior, 76, 218-226. http://dx.doi.org/10.1016/j.chb.2017.07.024 [SSCI]
  • Kashian, N., Jang, J.-W., Shin, S. Y., Dai, Y., Walther, J. B. (2017). Self-disclosure and liking in computer-mediated communication. Computers in Human Behavior, 71, 275–283. https://doi.org/10.1016/j.chb.2017.01.041 [SSCI]
  • Dai, Y., Shin, S. Y., Kashian, N., Jang, J., & Walther, J. B. (2016). The influence of responses to self-disclosure on liking in computer-mediated communication. Journal of Language and Social Psychology, 35, 394–411. http://doi.org/10.1177/0261927X15602515 [SSCI]
  • Walther, J. B, Kashian, N., Jang, J.-W., Shin, S. Y., Dai, Y., Koutamanis, M. (2016). The effect of message persistence and discloser on liking in computer-mediated communication. Media Psychology, 21, 308-327. https://doi.org/10.1080/15213269.2016.1247718 [SSCI]