OCIO Teams

The Chief Information Officer

Dr. Lana Lo is the Chief Information Officer (CIO) of City University of Hong Kong, leading the strategic planning, development, implementation and coordination of information services and technology solutions to support the University's academic, research and administrative activities. The CIO also oversees the work of the Computing Services Centre (CSC) and Enterprise Solutions Office (ESU).

Name Position Email Tel
Dr. Lana LO Chief Information Officer +852 3442-6228
Miss Peggy LAW Clerical Officer I +852 3442-6640
Ms. Agnes LO Clerical Officer I +852 3442-7941
Mr. Eric PANG Senior Manager +852 3442-7217
Mr. Shashi Bhushan Senior Scientific Officer +852 3442-2693
Mr. Sanjay BHATTACHARYYA Information Architect +852 3442-2901

Information Security Unit

The Information Security Unit has the responsibility of defining and enforcing University-wide IT security policies, guidelines and procedures. Our IT systems contain valuable personal, teaching, and research data. IT security is crucial and is a key concern of the OCIO. Working with the Computing Services Centre (CSC) and the Enterprise Solutions Office (ESU), the Information Security Unit defines IT security standards and best practices, tools, and technologies for all IT teams in the University to follow and use. The Information Security Unit is also responsible for promoting IT security best practices and awareness throughout the CityU community.

Name Position Email Tel
Mr. John TSE Senior IT Manager (Security) +852 3442-2142
Mr. Colin YEUNG Assistant IT Manager +852 3442-2013

Digital Learning Support

The Digital Learning Support oversees technological support in online teaching and learning within City University of Hong Kong. In addition, the team provides consultations and services on the use of information technology to advance the University’s academic capacity. To support the University’s vision to excel in professional education, the team collaborates with various departments to develop and adopt innovative learning experiences, including virtual reality and augmented reality technologies.

The team is also responsible for the University’s learning management system, which is currently Canvas Cloud run by Instructure. Being the unified learning management system of the University, Canvas Cloud has an open architecture that integrates with Turnitin, Panopto, Zoom, and more. Please visit our Digital Learning Support website for more information.