Project Management Office (PMO)

The PMO Practices of Central IT

The Central IT of City University of Hong Kong (CityU) established the PMO Practices for better aligning IT development with University strategies as well as bringing in internationally-recognized project management best practices. Central IT has standardized on a common set of project management practices following international standards, such as the guide and practices of Project Management Institute’s (PMI) Project Management Book of Knowledge (PMBOK) and the International Organization for Standardization’s (ISO) new ISO 21500:2012 standard for project management.

The Challenge of Project Management

Project management as described by the PMI is the application of knowledge, skills, tools, and techniques to project activities in order to meet project requirements. It is also the discipline of planning, organizing, motivating, and controlling resources, particularly human resource, to achieve specific and distinct project goals. The primary challenge of project management is to achieve all of the project goals and objectives while tackling and balancing the preconceived triple constraint of scope, time, and budget. Certainly, every project is intrinsically expected to deliver more with less time and budget. In practice, program management also needs to simultaneously deal with the secondary triple constraint of limited resource, expected highly reliable quality, and unpredictable risks. Recently recognized challenge also includes the vital stakeholder satisfaction.

The Purpose of the PMO Practices

The Central IT of CityU established its own PMO Practices, including the Project management Principles & Practices, the Project Management Methodology, and Project Management Templates, that defined the processes and documents to be completed and managed during the project lifecycle, for the Office of CIO (OCIO), Computing Services Centre (CSC), and Enterprise Solutions Office (ESU). We are willing to open our project management practices and assets to, and share our knowledge and experience with the IT offices of the other departments.

Home The Central IT of CityU would like to share our own project management methodology and templates by following the philosophy and licenses of Creative Commons ( to let others remix, tweak, and build upon our work non-commercially, as long as they credit you and license their new creations under the identical terms.