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This report presents the key findings and recommendations of the UGC Review Panel following its visit to the City University of Hong Kong (hereafter CityU) in August 1998. This visit was preceded by preliminary information collection and analysis undertaken by PricewaterhouseCoopers consultants involving the review of key documentation related to CityU's management processes and 22 interviews with academic and administrative staff throughout the institution. The latter were undertaken over a four day period in June 1998. The results of this background research were presented to the Review Panel (hereafter the "Panel") in a briefing paper in advance of the Panel visit.
The Panel visit consisted of a number of group and individual interviews and discussions with members of the senior management of CityU, including the Council. A list of the people met during the visit is provided in Annex A; the members of the Panel are listed in Annex B.
The overall framework for the Management Reviews is described in detail in Annex C. This indicates that, in undertaking this and other management reviews, the Management Review Steering Group (MRSG) recognises the diversity in the existing management structures and processes of individual institutions stemming from their different missions, histories and cultures. For this reason, it considers that it would be wrong for any review to seek to impose a uniform management style across different institutions. The MRSG therefore distinguishes between the principles of good management (as it perceives them) and the form in which these principles are (or perhaps, are not) put in place. A number of generic principles of good management were identified in consultation with the Consultative Group of institutional representatives and distributed to City U in advance of the visit. These are listed in Annex D.
Following a general introduction to CityU, this report is structured under the following six headings (consistent with the grouping of the good management principles):