Library Survey 2015

Library Survey 2015. Give us your feedback for a chance to win an iPad Air or Apple Watch. Open to students and staff

 

Thank you for your interest. The survey has ended.

Survey details:

  • Survey dates: 9th November to 9th December, 2015
  • Contact: lbsurvey@cityu.edu.hk
  • When you complete the survey you may choose to submit your CityU email address to enter the draw to win:
    • 2 x iPad Air 2 (64GB Wi-Fi + cellular)
    • 3 x Apple Watch Sport (42mm)
    • 10 x cash coupons of HKD $200
  • Full terms and conditions are listed below

Thank you very much for your participation!

 

CityU Library would like to acknowledge the generosity of our vendors who donated the following prizes:

1 x iPad Air 2
(64 GB Wi-Fi + Cellular)
1 x iPad Air 2
(64 GB Wi-Fi + Cellular)
1 x Apple Watch Sport (42 mm)
Donation vendor Donation vendor Donation vendor
1 x Apple Watch Sport (42 mm) 1 x Apple Watch Sport (42 mm)  
Donation vendor Donation vendor  

Survey background

To ensure continued improvement of library services and to better align our services with the University’s Discovery Enriched Curriculum, it is important that we understand the views and expectations of our users.

CityU Library is one of more than a thousand academic libraries around the world administering LibQual+ survey, including most UGC-funded libraries. The survey is developed by the Association of Research Libraries (ARL) to measure library service quality and identify best practices.

The survey allows the library to gather feedback from our users and also to benchmark our services against those of other academic libraries. The library previously conducted the same survey in 2007 and 2011. Based on the results from these surveys changes were implement such as increasing the number of seats, upgrading equipment and facilities, enhancing library instructions and strengthening library collections. In 2015 we would like to gather our users’ views again to capture any new users since the survey was last conducted and to continue to identify areas for improvement.

Terms and Conditions

Eligible participants

  1. This survey is open to all current CityU Students (undergraduate, postgraduate, and self-funded and SCOPE students with valid library cards) and all current CityU staff (academic, administrative and general).
  2. Library staff are permitted to participate but are not eligible for the prize draw.
  3. External members including Alumni, School Teachers, Staff Dependent Members, other Free or Paid External Members, etc., are not eligible to participate. Please DO NOT proceed.
  4. This is an anonymous survey. No personal information will be collected.
  5. If you are interested in joining the Prize Draw, please enter your contact e-mail address in the final question. The e-mail address will be used for the prize draw and for contacting you only. It will not be linked to your answers and written comments.

Prize Draw

  1. Each participant may take the survey once. Multiple entries of the same participant will not be counted.
  2. Participants wishing to enter the draw must provide their CityU email address.
  3. Prizes will be drawn in mid-December 2015. The drawing results will be posted on CityU Library website and CityU Library Facebook page and all winners will be notified individually by email. The Library is not liable for any non-delivery or non-receipt of email(s) by the winners. The Library reserves the right to forfeit the prizes if they are not collected after the stated date.
  4. All prizes are not transferable, exchangeable or redeemable for cash.
  5. The Library is not liable for any cost, damage or injury relating to or resulting from the acceptance and/or use of the above prizes by the participants.
  6. No warranty or maintenance service will be provided.
  7. The Library reserves all rights to all final decisions in case of any dispute.

Please be assured your answers are confidential, even if you choose to provide your email address to enter the prize draw. No identifying links between responses and individuals will be retained. Combined data only will be reported.