Do our faculty members in different academic departments understand what services the Library is offering? Are they satisfied with our services? What additional services should we provide? How can academic departments collaborate with the Library and make good use of new services and developments in the Library? With these questions in mind, Ms. Lisa Kwan, the University Librarian of CityU, and the corresponding subject librarians visited 17 departments to meet the Head of Department, Associate Head, Library Liaison Officer, faculty members, and administrative staff in the last few months.
In the meetings, the librarians introduced the Library’s collection and lending services, the book selection model, our book withdrawal and relocation projects, the new search platform CityU LibraryFind, the instruction and reference services including the new WhatsApp service, the extended research support services such as CityU Scholars and Open Access, and our future plans concerning Library spaces and facilities.
Through open communication, we learnt that faculty members feel happy about our new search platform CityU LibraryFind and regard it as an improvement to the old system. Some faculty especially appreciate our research support via CityU Scholars. They find HKALL book request service useful and efficient. They expressed interest in updating their colleagues about the reference services that the Library provides. The Library’s information literacy instruction program for the mandatory GE1401 University English course was highly commended by different departments.
And yes, we heard faculty’s voices and concerns, and we are taking action now to respond and to further improve. Faculty, students and all Library users are welcome to give us suggestions and comments to make the Library useful, helpful and relevant to you. You are always welcome to contact our Subject Librarians and Library staff in person, by phone (3442-8395) or email (firstname.lastname@example.org) when you need help in using the Library resources and services.
How many ebooks do we have in the Library?
Take a guess:
a. 1.1 millionb. 1.4 millionc. 2.5 million
On the second floor of the Library, there is a spacious Si Ku Quan Shu Reading Room (四庫全書閱覽室). Besides housing the Si Ku Quan Shu and other related titles, the Room has seats available for quiet and individual study. Visit the Si Ku Quan Shu Reading Room.