Human Resources Office
Tel (852) 3442 9250
Fax (852) 3442 0311
(852) 2788 1154
Email hrojob@cityu.edu.hk
Office Hours Mon - Fri:
8:45 a.m. - 5:50 p.m.
Addr 17/F, Lau Ming Wai Academic Building,
City University of HK,
83 Tat Chee Avenue, Kowloon Tong, HK

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Client Relationship Manager [Ref. C/504/09]

 

CityU Veterinary Diagnostic Laboratory Company Limited (CityU VDL) is a wholly owned subsidiary of City University of Hong Kong providing research and diagnostic service to local and regional veterinarians, along with world-class teaching and research facilities for students of CityU’s Jockey Club College of Veterinary Medicine and Life Sciences.

Applications are invited for the above post:

Duties

The appointee is responsible for the following:

  1. Market the services of and facilitate the optimal use of CityU VDL diagnostic resources by veterinarians, biomedical researchers and producers/animal owners in support of companion, laboratory and food animals;
  2. Assist and communicate with customers regarding the use and application of CityU VDL diagnostic resources;
  3. Provide support in planning and organizing all marketing activities;
  4. Develop and deliver educational/information/marketing materials;
  5. Build and maintain strong client and business relations by performing regular business visits to CityU VDL clients;
  6. Respond to client inquiries and customer related issues; and
  7. Perform any other duties as assigned.



Requirements

A good honours degree in Marketing/Public Relations/Communication/Business or related disciplines with at least 5 years’ post-qualification experience in business relations, product marketing, branding, and promotion activities.  Excellent command of written and spoken English and Chinese (including Putonghua); excellent interpersonal and communication skills are required.  Strong organizational, analytical and problem solving skills and strong business sense would be an advantage.  Candidates should be creative, dynamic, and passionate for veterinary science brand building and marketing, handle multi-tasking assignments, and possess excellent computer skills for preparing promotion materials.  Willingness to communicate directly and indirectly by personal meetings and electronic communication with veterinarians and clients; and ability to work independently to meet tight deadlines and under pressure are highly preferred.

Shortlisted candidates will be invited for a written test.

Salary and Conditions of Service

The appointment will be under CityU Veterinary Diagnostic Laboratory Company Limited.   Remuneration package will be highly competitive, commensurate with qualifications and experience.  Fringe benefits include leave, medical and dental schemes.

Information and Application

Further information on CityU VDL is available at http://www.cityu.edu.hk/ph/en/Facilities/VDL.html. To apply, please complete and return the application form obtainable from http://www.cityu.edu.hk/hro/download/job/appform/NewForm_cityuvdl.doc or the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong.  Please quote the reference number in the application and submit via email at cityuvdl@cityu.edu.hk, fax at 2788 1154/3442 0311 or by post to the Human Resources Office, City University of Hong Kong. Applications will be reviewed on a continuing basis until the position is filled and only shortlisted applicants will be contacted.  Personal data provided by applicants will be used strictly in accordance with CityU VDL’s personal data policy.

 

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